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Chenal Suites Little Rock – reviews, photos

10920 Financial Center Parkway, Little Rock, AR 72211 (Formerly Jameson Suites Little Rock)
Hotel amenities
Chenal Suites Little Rock
Ranked #34 of 57 hotels in Little Rock
3.5 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    11
    8
    6
    9
    10
Date Rating
Arkansas
1 review
1 helpful vote 1 helpful vote
“Dumpy hotel!”
1 of 5 stars Reviewed 8 May 2011
1
person found this review helpful

We stayed here for 4 nights and do not recommend it. The hallways are dirty, carpets are dirty & falling apart. Inside the elevator is written "f*** you" on the elevator wall. They gave us a room by the back door because we brought our dog, but the door slammed shut every time someone used it. The back door area outside is dirty with TONS of cig butts & trash. The room carpet is dirty, rippled & unsightly, the furniture is worn out, the ceiling has cracks, water stains, cob webs, and filth hanging from it. The bathroom tub has dirty, moldy caulk. The toilet rocks back & forth when you sit on it & is not clean, floor tiles have dirty grout. The window seal is broken so it's foggy & dirty & there's no screen or lock. VERY unsafe. The breakfast is below standard & judging from the lack of cleanliness in & around the building I have no appetite for food served here. We think that the positive comments written above must have been written by management - trying to do damage control!! Their time would be better spent on correcting the many problems that make this hotel very dumpy.

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  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence, Alabama
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
“A great value for UAMS patients.”
4 of 5 stars Reviewed 17 April 2011
1
person found this review helpful

After my mother's medical treatment at UAMS was extended an extra day, we found ourselves looking for a hotel. We had already checked out of the La Quinta Medical Center and didn't want to go back. I remembered a brochure that I saw at the hospital for medical rates at the Jameson, so we decided to check it out. We found it tucked behind a Courtyard by Marriot where I-630 turns into Financial Center Parkway in West Little Rock. This is very convenient to UAMS. The desk clerk and staff were very friendly and helpful. When the card key wouldn't open the door for the first room the clerk gave us on the 3rd floor, which was a no smoking room, we were moved across the hall to a smoking room. Fortunately, the room didn't really have the expected cigarette smell. The decor was dated and the beds weren't the most comfy, but the room was clean and spacious. The indoor corridors were also a plus. The only problem we had was weather related when line of severe storms came through the area producing several tornados. The power went out briefly around 2:00 a.m. The sound of hail hitting the winds woke us, then the power came back on. We had the option of going into the hallway or lower levels if we wanted, but decided to ride it out in our room. The next morning there was damage from the storms just a few blocks from the hotel. We didn't have time to eat the breakfast, but we went down to see if there was anything that we could grab to take with us. At 7:00 a.m., everything was already picked over and not replenished. We grabbed a couple of donuts and cup of OJ, then checked out. Overall, this was a pleasant stay and we'll likely stay here again when we have to return in 3 months.

  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good Enough”
3 of 5 stars Reviewed 29 March 2011
1
person found this review helpful

I read many bad reviews about this hotel from many sites, but also some good ones. Ultimately I decided it seemed good enough, and for $56 with a AAA discount the price can't be beat. You know what you get for $56? Exactly what you pay for. Sure the building's completely run down, there are holes in the walls' plaster, lamps that don't work, a weird smell in the hallway a hard mattress, paper thin walls. However, the location is great for an out of towner (less than a mile from major stores like Best Buy, Walmart, JC Penny, tons of restaurants), and the rooms are huge. You can easily hear everyone around you, but with a room at the end of a hallway there was no one on the other side of our bed and rather quiet. This hotel is perfectly adequate, and the price can't be beat!

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
“Clean room, Great Staff, Great Breakfast, Great Location.....Great Hotel!”
4 of 5 stars Reviewed 6 January 2011
2
people found this review helpful

My wife, son, and I traveled from the Chicago area to San Antonio, Texas over the Christmas holiday. We decided that Little Rock, Arkansas would be a great midpoint to stop and rest for the night. Our stay at the Jameson Suites in Little Rock was an all around GREAT stay. Our room was very clean and quiet. We were able to get a good nights' rest. Breakfast was tasty, and there were adequate choices to choose from. From our check in to check out time, the staff was VERY accommodating! If you're looking for a clean room with great service, I recommend this hotel!

  • Stayed December 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jacksonville, Arkansas
1 review
3 helpful votes 3 helpful votes
“Nice surprise”
5 of 5 stars Reviewed 5 January 2011
3
people found this review helpful

I was surprised to see people care about my stay as much as they did. I had a little problem with my room but management was quick to fix it and apologized right away. Maintenance was quick too. I will be back and look forward to my room on the first
floor..Thanks

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chenal Suites Little Rock Also Known As

  • Jameson Hotel Little Rock
  • Jameson Little Rock
Address: 10920 Financial Center Parkway, Little Rock, AR 72211 (Formerly Jameson Suites Little Rock)

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Chenal Suites Little Rock
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