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Crowne Plaza Little Rock – reviews, photos

3.5 of 5
201 South Shackelford Road, Little Rock, AR 72211
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Crowne Plaza Little Rock
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Crowne Plaza Little Rock
Crowne Plaza Little Rock
Ranked #8 of 57 hotels in Little Rock
4.0 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveller rating
    48
    30
    12
    2
    6
Date Rating
Monticello, Arkansas
1 review
“Nice establishment!”
4 of 5 stars Reviewed 3 February 2012

I thoroughly enjoyed my stay for the first time in January. The room was a nice and appeared recently updated with all of the standard conveniences. It would be great to have had bath and body works products. The staff was quite cordial and I felt safe there. I wish I hadn't felt sick and could have taken advantage of the restaurant and evening social. I will definitely stay her again!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask T V about Crowne Plaza Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
5 February 2012
Dear T V
Thank you so much for your comments on Crowne Plaza Little Rock! We're so glad we met your expectations and you received the service you expect and deserve. So sorry you were ill....hopefully next time you can try out our restaurant! Have a great week!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Smith, Arkansas
1 review
“Great Stay”
4 of 5 stars Reviewed 2 February 2012

I have stayed at the hotel several times over the last several years. The service is always great, as well as the restaurant and bar. Parking is rarely a problem, and several first floor rooms have an additional outside access for those needing to enter and leave often from their room. Shopping and restaurants are very close and it is just a short 10 minute interstate drive to the state capital for those who attend meetings.

Room Tip: Some rooms have an extra outside access door for those who may smoke.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sbro11 about Crowne Plaza Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
5 February 2012
Dear Sbro11
Thank you so much for your comments on the Crowne Plaza Little Rock! We're so glad you enjoyed your stay and return when you are in Little Rock. Our goal is to make sure every guest has a great stay. I'm very glad we accomplished that! Have a great week.
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little rock
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Maybe .o1 above average”
3 of 5 stars Reviewed 30 January 2012

The Staff was somewhat unfriendly but OK. The rooms were nice, the indoor pool was nice just too close to the bar for children.

Room Tip: Away from indoor pool and bar due too noise.
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 3 more reviews by txprthead for Little Rock
Ask txprthead about Crowne Plaza Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
5 February 2012
Dear txprthead
Thank you for your frank comments on Crowne Plaza Little Rock. We are glad you enjoyed your stay. I am so sorry the staff did not live up to your expectations. Normally we get very positive comments about our staff. We hope you will give us another try the next time you are in Little Rock. Feel free to contact me personally at beth.boyd@lrar.com. Have a great week
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tn
1 review
1 helpful vote 1 helpful vote
“Rotten!”
1 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

This place was supposedly renovated 6 years ago but it seems like it must have been much longer. The staff was uncaring and unhelpful even though I explained that I was there to take care of my mother while she goes through chemo. The pool heater was broken so the main reason I had chosen this place was gone. Don't stay here!

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask salamandah about Crowne Plaza Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
19 January 2012
Dear Salamandah-
I'm very sorry you had a bad experience at our hotel. Unfortunately, our pool heater required a part that took a few days to get in. I can imagine that it was disappointing if you had counted on swimming. Unfortuantely, there are some things that are out of our control. We normally get many positive comments on our staff. Our goal is to give every single guest the service and hospitality they expect and deserve. If you are back in this area, we would hope you would give us another opportunity to show you our normal hospitality. Please contact me at sales@crowneplazalittlerock.com. Thank you.
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New Orleans
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“One of the nicest Crown Plaza's i've stayed at”
4 of 5 stars Reviewed 30 December 2011

Really was a well run hotel. Clean, good staff, excellent location. No complaints at all.

Room Tip: the fifth floor is the Club Level rooms and they are nicer.
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  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask mrsoul about Crowne Plaza Little Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beth Boyd, Director of Sales at Crowne Plaza Little Rock, responded to this review
10 January 2012
Dear Mr. Soul-
Thank you so much for the review of Crowne Plaza Little Rock! We're glad you were pleased with our facility and service and we agree that our Club Floor is fantastic! We hope to see you again soon!
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Additional Information about Crowne Plaza Little Rock

  • Little Rock Crowne Plaza
Address: 201 South Shackelford Road, Little Rock, AR 72211
Price range (per night):* INR5,713 - 8,570

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