I stayed at this Embassy Suites in January. The hotel is old and was okay. The rooms weren't mediocre in cleanliness. The high point of this hotel is the breakfast and the Starbucks across the street. Everything else was adequate

I stay here an average of 25 days a year. It is where my business prefers me to stay. And, I will say up front that I am not required to stay here by any means. I choose to do so because of the Hilton Honors plan, which allows me free stays later on in other hotels. If not for that, I would change in a New York minute.
I will also say that the front desk reception is mostly excellent. Most of the people working there remember me by name and treat me like family - which I value greatly.
From there, it is mostly downhill.
Rooms are often not as clean as I would like. Once I was positive the sheets had not been changed but never received an apology. The televisions are located level with the bed, making them very uncomfortable to watch. The cable has recently been improved. Previously, it was obviously Direct TV with about 20 unpopular cable stations and about 10 Fox stations . Listening to slanted news while away from home is not very fun. It has improved lately though with more popular cable stations available and two Showtime ones.
Although the folks who work at breakfast are great and friendly, the drool they produce is not so great. I advise having something made to order (though you are expected to tip) such as an omelet or pancakes. The buffet food is pretty bad.
Room service, and particularly, housekeeping, can be really slow if you need something.
Probably the most annoying aspect of this hotel is parking. They host local and regional workshops and business meetings daily. These day visitors show up every day and take all available parking spaces and most certainly the most convenient ones. The hotel has an in-door garage, but they then charge you for the privilege of parking in it, which you have to do in order to find somewhere to park. I just find it all very annoying.
Some Embassys can be wonderful places to stay. This one, outside of a wonderful welcoming staff, just meets the minimum standards.

I was hosting an event for 5 days. The banquet staff were very helpful and friendly in assisting me. The guest suites were comfortable, clean and functional. The evening manager's reception was hit and miss. Some nights they had a great spread and the next night was very meager. The "free" drinks were $1 but that is because of Arkansas State law which will change in Jan 2012. The pool and hot tub were very clean and well maintained and provided relaxation after a long day. The food in the Athletic Club was good and the Diamond Bear Pale Ale excellent.

The staff always acted professional and accomadating from the front desk, to the restaurant, to the reception attendant, to the cleaning staff, etc. This Embassy Suites has one of the cleanest pools and hot tubs and fitness areas I have ever used. I typically go to 30 hotels a year. I always go with Embassy Suites and this location has one of the best facilities and staff. I will return when in Little Rock. Close to shopping, dining, and I-430. Within minutes of downtown Little Rock and everywhere you want to go, but in a better part of town and neighborhood than those downtown on the river. Nice breakfast and night reception. Look at the website to see all the extras. Join Hilton Honors to make the most of you visit for upgrading and rewards. This location has plenty of conference areas and a nice business center. I found management to accomodate and go the extra mile. They promptly identified my Hilton Honors status and gave me even more attention. You can always count on Hilton hotels. Going back. Convenient and fun. Two room suites with refridgerator, microwave, sink, coffee maker and coffee/tea, and more. Nice shampoos and soaps. Makes my wife happy. Restaurant and bar on site with many other locations within walking distance.