Now a Taj hotel, the Pierre is the classiest hotel in New York City. Perfectly located. Wonderful service. Refurbished but classic.

I stayed at this hotel for two nights at New Year's Eve 2012 being told it was outstanding but I haven't been that impressed by my room or by service. I had a room with no view at all even though it was on a high floor, the hotel is next to Central Park and I paid $500 per night. The staff is available but their service is not that great. They say they have a free shuttle in Manhattan but it was never available when I needed it. When I wanted to book a taxi to JFK airport, they say it would cost me between $250 and $500. And above all, I found they were quite stingy for a 5-star hotel when I called them from Washington as I realized I left a medicine I needed in my room, they said I would have to collect it by myself and they wouldn't send it to me unless I paid them in advance.

I recently stayed at The Pierre Hotel for work. While the entrance and lobby area of the hotel are average the rooms and service are well above. My room was big by New York Standards with a king size bed, flat screen TV, work desk and large washroom (humungous walk in shower), which included some of the largest bathing towels I have ever seen. Another bonus was the minibar where they had left space so you could put your own stuff - I wish more hotels would do this.
The service was incredible. From the concierge to the elevator operator (yes they had someone push the buttons in the elevator for you). The location is also great - right across from central park and one 5th avenue, so if you are into shopping this is a great place to be.

Stayed at The Pierre this New Years Eve weekend 2011. From the moment we pulled up and the doorman had our car parked till we left on Monday, we were treated like The Royal Family. Staff was beyond catering and friendly. The accommodations were were lavish and plush. The food from room service was as 5 star as the Wedding Reception in Grand Ball Room. Our Views overlooked central park and close enough to walk to see Rockefeller Center Christmas tree. The beds were melting into heavens clouds. Even the toiletries in the room were Molten Brown. All at a high price but worth it if your use to being pampered. We never heard no from the pleasent staff who went beyond their call to make our stay a Kings Visit. If you can experience it, don't miss this wonderful place.