When you walk down the steps from 63rd Street to the Lowell's small lobby you feel as if you're coming home from the storm of the city. The desk people are welcoming, the concierge is knowledgeable and "wired," the doorman and porters greet you pleasantly. When you get to your suite, assuming you have treated yourself to one, you wonder if you'd just as soon stay for a loong while. We've been coming to the Lowell for a few decades, and the place has maintained a delightfully high level of service all that time. The rooms have been refurbished more than once during that period. The latest do-over was A+ with respect to the bathroom in our last suite -- a very worldly friend commented, on seeing the bathroom, "I want a bathroom just like this!" Our bed had about 10 pillows on it, making choosing just the right one a snap. Usually higher rooms are hotter (hot air rises, after all) but to our delight our suite on the 14th floor was not unpleasantly warm. The hotel only has two tiny elevators, one of which is not infrequently out of service, which is inconvenient, but the only fly I can identify in this particular ointment -- or, rather, balm.

I stayed at Lowell during a business trip.
The hotel is perfectly located in an elegant residential area right east of central park south. You just need 2 block to reach the underground. When in nyc, avoid midtown, too bustling.

The hotel itself is very elegant, boutique size, intimate. The staff is extremely welcoming, professional yet friendly.
I had a deluxe room and it was a perfect size.

I will be back!

I believe we've been staying at the Lowell for approximately 15 years, usually visiting in the spring and fall. My wife and I have a favorite one-bedroom suite that we request, which is particularly nice in cool fall weather with its wood-burning fireplace. The suite has been totally renovated with a beautiful and spacious white marble bathroom and granite topped kitchenette. We use the Lowell as our base on these 5 night trips for forays to the theater, museums, restaurants and socializing with friends who are lucky enough to call NYC home. The Lowell is a welcome and ultra-comfortable respite from busy days and nights. We have also used it to host small cocktail gatherings in our suite, or order pizza up and watch a movie with friends. As I said, it feels like home and it's a tranquil and inviting respite to busy days and nights in the city. But above all, the real gems of the Lowell are its staff.
These people are there to serve in a friendly and professional manner. They're down to earth, but exacting in executing your wishes and making you feel welcome and very special. From desk managers, to doormen, to bell men, to waiters and housekeeping, we see very little turnover from year to year. I assume the Lowell personnel are treated well, enjoy their jobs, and therefore reciprocate to their guests. The concierges, John Mark and Philip, are outstanding resources, well connected, and eager to advise and facilitate. The Lowell is a small hotel with approximately 4 rooms or suites per floor on 17 floors. It is an old building, but gracious and elegant. If you enjoy your hotels large, sleek, and bustling, this isn't what you're looking for. If you want highly personal attention, elegantly timeless ambience, and a stellar east side location between Park and Madison, this is your place. However, like most things dear and unique, it comes at a price, and it will get your attention depending on what type of accommodation you
choose. But, that is a matter of choice, personal prioritiy and most likely frame of mind. The Lowell offers my wife and I everything we're looking for in NYC and we always look forward to coming back.

Our first visit to the Lowell was a great success. Service, accommodation and location all met our expectations. We shall return !