My college-age daughter and I reserved a twin loft room at Andaz for Thur-Sat nights. Room was spacious, especially for NYC. Clean room, comfortable beds. Great location--right across from the NY public library and 10-15 minute walk to Times Square. Complimentary wine and beer available for a few hours each evening. We had breakfast at the onsite restaurant one morning, and it was delicious.
Concierge staff is very knowledgeable and helpful. Warning: they don't communicate well with each other, particularly across shifts. So, if you want help with something, stick with one person until the arrangements are made.
Also, this hotel is probably not good for a long stay or for travellers who like very tidy rooms. Andaz is going for a very clean, contemporary look in the rooms. So, there were no drawers. The only closet was enclosed in glass and handled, maybe, 6 pieces. We pretty much lived out of our suitcases which was fine for a short stay----though our open suitcases and scattered clothes sort of spoiled that clean, contemporary look :-) Also, while not a big problem for us, the television/cable reception was not good.
Askf or a room that overlooks the NY Public Library.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 April 2012
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Thank you for staying with us, and for all your feedback! We are very glad to hear you enjoyed your visit!
As you described, our rooms are designed with clean lines, with minimal but high quality materials and textures. If you are returning for a longer stay, we have made extra drawer space/wardrobes available upon request. Some of our rooms have more unpacking space than others, so please let us suggest the perfect room for you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC