“Amazingly cool trendy hotel. Can't wait to return!”
Hi there,
My husband and I have just returned from honeymooning in New York over New Years, where we stayed at The Smyth Tribecca. What an amazing experience! From the moment we stepped out the cab until the moment we stepped back in a week later, we had nothing but fabulous. cheery, top class service.
The hotel is gorgeous, what more can be said?! Extremely trendy and chic, with a retro vintage feel.The beautiful furnishings which are so luxurious yet comfortable ensure you feel right at home. The little vintage toys at both ends of reception are so cute and a really stylish little extra which stands out and sets the tone. They also have gorgeous photography books in the lobby set out for you to look at and leaf through, which I really appreciated being a photographer.
The staff are a real credit to the hotel. They are so friendly and couldn't do enough for us. It was very nice to be treated so well from the moment we checked in. I have to say a special thank you to Michael and Nancy at the front desk, who delivered fantastic service. Michael especially stood out as he always greeted us with a smile and had a some "banter" with us. Ela at the concierge desk was amazing and her knowledge of the area as well as the hot spots to go in NYC were astounding. She went out of her way to locate places for us and make reservations as well as doing a great job tracking down a Teppanyaki restaurant.
Everything else was fantastic. Everyone really went out of there way to make our trip amazing and make us feel at home. We were upgraded to The Thompson Suite for our stay, which really was the highlight of our trip, for which I must say a huge thank you to Alistair the GM at the hotel. He even sent us a scrumptious cheese board and delicious bottle of red wine to congratulate us. The room was amazing although I feel like its a bit of a dis-service calling it a room as it was more like an extremely luxurious apartment. Oozing sophisticated elegance, the furnishings were top class, very comfortable with a trendy modern meets retro theme running through it. I will load my photographs up later so you can see what I mean. It had a huge living room and dining room with fully stocked bar. A huge bedroom and enormous bathroom with a shower for 2 (which I think you could actually fit 5 in it!). The bedroom had a great bed, which was so comfortable, a really peaceful relaxing space. Just what you want after a long day exploring the city. Being on the 6th floor we had some great views or the neighbourhood and I got some great shots.
This is the sort of hotel where they really take care of the little details. The mini bar was fully stocked with everything you could possibly want or need and they even had a lay out of all the little nick naks you may have forgotten such as travel adaptors etc. We had a New York Times put on our door every morning, which was very much appreciated by my husband, as well as 2 little hotel chocolates put on our pillow every night with the turn down service.
One thing I actually have to mention, which I think is a fantastic service, is the Flight info on the TV. You can check your incoming and outgoing flight times, delays etc. You can also check out at the touch of a button on your remote, great if you have an early start or are in a rush.
The location is perfect with the Subway right outside the door, so convenient! Also Starbucks across the road, great for a early morning coffee before heading out. Its smack bang in the middle of everything, making it a short walk to The Village or further downtown to the Financial district. Really easy and inexpensive for cabs to East Village, Soho, Chinatown etc.
Well I think its obvious we had a great time and we really can't wait to return. It will be our only choice for a hotel when we're back in NYC! I highly recommend a visit.
Room Tip: We had a suite which was lush and being on the 6th floor had good views. However the Studio Kings ar...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 January 2012
Dear Natalie H,
Many thanks for taking the time to write a review from your recent stay with us.
I was delighted to read that you enjoyed your stay with us as well as our location in the heart of TriBeCa.
I appreciated your comments regarding our service and personnel and I have passed on your kind words to Michael, Ela and Nancy who I have to agree do a wonderful job for us. We certainly take great pride in the service that we give to our guests so it was nice to read that this stood out for you.
I look forward to welcoming you back to the Smyth in the not too distant future and in the meantime please feel free to follow us on Facebook and Twitter for upcoming special offers.
Regards,
Alistair MacLean
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC