We stayed four nights in the Observatory room. We were checked in by an assistant (who we never saw again our whole stay), who was super nice, showed us how things work, etc. We hadn’t yet met the owner Anne. The next day when we arrived back at the hotel, we were surprised to find four little white worms wriggling around on the bedspread. They appeared to be falling from a crack in the ceiling that ran along the light fixture. Totally gross, but nothing I assumed couldn’t be somehow easily taken care of with some bug spray or something. So I went to report this to Anne, who was busy smoking and then giving a tour to new arrivals before she could assist us.
The tour went on and on and on, all of which we could hear quite clearly from the paper-thin walls of our room. Finally I went out to the common area to see if there was anyone else who worked there who could help me, but to no avail. But I did find Anne and her tour group rounding the last corner, so I stayed. Anne saw me and gave me the most disgusted look, which I understood as “what are you doing still waiting for me? Tell me what your problem is already.”
So I told her. “There are little white worms falling from the light fixture in our room.”
And at that moment, instantly boiling in rage, she replied in a most tyrannical manner, “You don’t know what the f*** you are talking about!”
How can any sane human being respond this way to a guest? I was completely dumbfounded, totally speechless! And I’ll bet you anything her new-arrival-tour-group was wondering what they were getting themselves into checking in to a hotel run by someone who treats their guests like this!
So with no idea what was going to happen next, I went back to my room. Honestly, at this point the worms were such a minor problem compared to the way I had just been treated, that all I really wanted to do was pack our things and leave that instant. But since we had already paid for four nights and we had no where to go, we stayed. When Anne finally showed up to look at the worms, she apologized for saying what she referred to only as “the F word” as if that was the only problem with what she had said to me. That was the closest to an apology that we got for her outburst. She also said she actually thought that the worms were cute...
My wife and I spent the next few days mostly out and about, basically avoiding the hotel as much as possible since each day there were specialists – an electrician, exterminator, etc. – scheduled to work on our room, to finally rectify the situation. But each evening when we returned there’d be a few new worms - dead or alive - on the bed, and the room stank of bug spray. We did get two nights free out of it for our trouble. However, NOTHING, nothing in the world, could undo the damage that had already been done by Anne. I would never ever go back there or ever recommend this place to anyone.
Oh, and the cause of the worms? It turns out there was a dead rat carcass full of blowfly maggots rotting up in the ceiling.
- Also Known As:
- East Village Bed And Coffee Hotel
- East Village Bed And Coffee Hotel New York City
- Official Description (provided by the hotel):
- East Village Bed & Coffee offers affordable accommodation in a clean, comfortable environment that feels like "a home away from home" a B&B without the breakfast. Inexpensive cafes, restaurants, and bars abound in the area. Eclectically themed guestrooms reflect my character, history, and the unique neighborhood. This European-style guesthouse with a New York "loft apartment" feel has shared bathrooms, fully equipped kitchens, free WiFi, computers with internet access, and a garden available in season. ... more less