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GEM Hotel - Chelsea, an Ascend Collection hotel – reviews, photos

3.0 of 5
300 W 22nd St, New York City, NY 10011 (Formerly Clarion)
Hotel amenities
GEM Hotel - Chelsea, an Ascend Collection hotel
GEM Hotel - Chelsea, an Ascend Collection hotel
GEM Hotel - Chelsea, an Ascend Collection hotel
GEM Hotel - Chelsea, an Ascend Collection hotel
GEM Hotel - Chelsea, an Ascend Collection hotel
GEM Hotel - Chelsea, an Ascend Collection hotel
Ranked #187 of 429 hotels in New York City
4.0 of 5 stars 240 Reviews
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240 reviews from our community

What travellers say about this hotel
  • Great location(7)
  • Rooms are small(5)
  • Very quiet(4)
  • Meatpacking district(3)
  • Coffee shop(3)
Traveller rating
    73
    111
    37
    12
    7
Only show reviews for Family (11) | Couples (85) | Business (34)
Date Rating
Shanghai, China
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“It is very likely I would recommend it.”
4 of 5 stars Reviewed 9 February 2012

Everything about this charming hotel was good. No real negative comments. Only if you need a big room no need to come here. There's also no breakfast, but plenty of opportunities in the neighbourhood. If you don't like the idea of being in the middle of the LGBT Chelsea-district in an hotel that really supports the community you don't have to book. The WIFI i my room was weak and the coffeepads in the room could also be stonger and tastier. I dicovered the hotel in the Flemish newspaper De Standaard beginning of Jan 2012. Good recommendation.

Room Tip: Ask for a room with a view. My view was a wall.
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jevedebe about GEM Hotel - Chelsea, an Ascend Collection hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
15 February 2012
Thank you so much for sharing your review with us. We apprecciate your suggestions and cannot wait for you to visit us again in the future. Please feel free to contact me on your next visit to the big apple as I would love to personally welcome you back!


Best regards,

Julio Acosta
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Unbelievable small room”
3 of 5 stars Reviewed 5 February 2012

This recently renovated hotel has nice staff and a very nicely done lobby. The hotel room was easily the smallest hotel room in which I have ever stayed. It was almost two small for the two of us. The bathroom is up to date and an efficient use of space. The room was very clean. The window faced the other rooms across the building, so the tiny room felt even smaller due to the lack of light. Would I stay there again? Yes, if there was nothing else around at a reasonable price.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Christian B about GEM Hotel - Chelsea, an Ascend Collection hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
15 February 2012
Thank you so much for your review. We apprecciate you sharing your experience with us as we are always looking for ways to improve. As for your need for space, I would like to suggest our penthouse suite on your next visit. The penthouse suite is about 20-40 square feet larger than our standard rooms and it also features its own private terrace with incredible views of the empire state building and the west side of Manhattan. The Penthouse is also on it's own floor apart from all of the other rooms in our hotel. Please feel free to contact me on your next visit to NYC as I'd love to assist in welcoming you back to the city. We look forward to hearing from you and we hope you have a wonderful day!


Best regards,

Julio Acosta
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor, Michigan
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Unbeatable!”
4 of 5 stars Reviewed 30 January 2012

I stayed at the Gem Hotel and, truly, it was a gem! The staff were very congenial and helpful. It is clean, quiet and well priced. A quick walk gets you to any number of great restaurants. I really hate to share this fantastic spot but if I don't, they may leave. So, when staying for fun or business, they have earned my allegiance as they will earn yours if you stay here.

Room Tip: If you're staying for longer than a weekend, chose a larger sized room. Otherwise, all are just...
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ASayre about GEM Hotel - Chelsea, an Ascend Collection hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
15 February 2012
Thank you! It is always a pleasure when reading reviews from our wonderful guests who enjoyed not only our property and what we have to offer but also the hidden gem's of our neighborhood. We are so glad you enjoyed your time with us and we cannot wait to have you back! Have a wonderful day!


Best regards,

Julio Acosta
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Top Contributor
62 reviews 62 reviews
Reviews in 39 cities Reviews in 39 cities
94 helpful votes 94 helpful votes
“Great price in a good location!”
4 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

My mom and I stayed at the Gem Hotel's Chelsea location on a Saturday night in January 2012. I was incredibly surprised that my mom got the room for only $159/night, which is unbelievably reasonable for the location. The hotel is located on 22nd and 8th Streets, more or less in the middle of Chelsea. It's within walking distance to the train station, and two different subway lines are within 1-2 blocks. However, it's a little bit of a walk (5-10 mins) to any good restaurants or shops in Chelsea (which I personally find a lot less exciting than Tribeca/Soho/Greenwich). But if you don't mind the exercise or hopping on a subway, it won't phase you.

The room was small, but we didn't care because we weren't in NY to sit around in the hotel. It was clean, modern, and tastefully decorated in a black/white theme. Our window looked out onto another building's windows, but again, we weren't there for the hotel view. A huge bonus is that it was quiet -- extremely quiet at night, and the bed was comfortable. The front desk service was also excellent. The only minus (and the only reason it gets 4 stars instead of 5) is that I found two stranger's hairs in the bathroom upon first getting to the room. Otherwise the bathroom was spotlessly clean, but I'm a stickler about hair (yuck).

Overall, for value (I mean, $159 in the middle of Manhattan!?!) this place can't be beat, and I would both recommend it and stay there again myself.

Room Tip: Choose a room on the interior for a quiet night's sleep.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask chickytava about GEM Hotel - Chelsea, an Ascend Collection hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
15 February 2012
Thank you so much for sharing your review with us! We are so happy to hear you had such a great time with us and we can't wait to have you back with us! Feel free to contact me on your next visit as I'd love to provide a special welcome for you. Have a wonderful day! See you soon!


Best regards,

Julio Acosta
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Excellent value for money”
4 of 5 stars Reviewed 17 January 2012

We had a great stay at the GEM. The staff were friendly and accommodating and the cleaners were amazing. Further, business centre was accessible with no additional printing costs. Finally, the GEM was exceptionally gay friendly. We will definitely stay at the GEM again.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Michael R about GEM Hotel - Chelsea, an Ascend Collection hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
15 February 2012
Thank you for your review. We're glad you enjoyed your stay and are excited to have you back with us soon. Have a wonderful day!


Best regards,

Julio Acosta
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about GEM Hotel - Chelsea, an Ascend Collection hotel

  • The Gem Hotel
  • The Gem Hotel Chelsea
Address: 300 W 22nd St, New York City, NY 10011 (Formerly Clarion)
Price range (per night):* INR11,911 - 23,878

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GEM Hotel - Chelsea, an Ascend Collection hotel
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