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Morgans Hotel – reviews, photos

4.0 of 5
237 Madison Ave, New York City, NY 10016
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Morgans Hotel
Morgans Hotel
Morgans Hotel
Morgans Hotel
Morgans Hotel
Morgans Hotel
Ranked #44 of 429 hotels in New York City
4.5 of 5 stars 686 Reviews
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686 reviews from our community

What travellers say about this hotel
  • Empire state building(35)
  • Asia de Cuba(34)
  • Continental breakfast(29)
  • Living room(25)
  • Grand Central station(24)
  • Fresh fruit(20)
  • Great location(19)
  • Friendly and helpful(18)
  • Very nice(17)
  • Times Square(13)
Traveller rating
    421
    194
    53
    13
    5
Only show reviews for Family (70) | Couples (337) | Business (112)
Date Rating
Montreal, Canada
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“A little gem in NYC”
4 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

I have stayed 3 nights, got a very good deal prepaid under 200$ Feb was very quiet in hotel
Got a room queen superior good size for NY with a small sofa, bathroom tiny but good shower
Room well decorated and enough space in closet which rare in hotel boutique
Very good location
Breakfast included and good quality
Gym well equiped and a good plus
Only the internet is not free in room you have to go to the living room on another floor(place in hotel with TV coffe...)
Would come back and definetely to be recommended

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rigas, General Manager at Morgans Hotel, responded to this review
14 February 2012
Thank you so much for your kind review! One of the nice things about Morgans is that even when the hotel is full (which is very often), it does not feel like it. We do not have crowds coming in and out of the Lobby and the Breakfast Room is so large that it never feels crowded. I am very happy that you found the closet was roomy and you enjoyed using the gym.

I do hope you will return and see us again!

Regards,

DR
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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Unexpectedly good”
5 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

For a fair price, and in a non descript location, this hotel turned out to be a real gem. Very friendly staff, and for the price and location a decent sized room. Quiet and non trendy, the plusses include a lounge with TV and free coffee so you aren't suck in your room or an overpriced bar, and a good inclusive breakfast.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rigas, General Manager at Morgans Hotel, responded to this review
14 February 2012
Sometimes an unexpected surprise is the best experience! Thank you for your review and for mentioning all the pluses we have to offer. I do hope you return some day soon!

Regards,

DR
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Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Fantastic staff - excellent location”
5 of 5 stars Reviewed 8 February 2012
5
people found this review helpful

My husband, teenage son, and I had a spur of the moment long weekend trip to NYC. Of all the possible locations to stay while in the city, I think Morgans is situated very nicely. Yes, I did have to ask the taxi driver if that was really the hotel when we arrived in the rain as it is not marked outside - but it looks just like the pics you see on this site. The hotel is right down from Grand Central Station where you can catch the subway to anywhere you want to go (and my did we love that place - got some bread, cheese, and wine one day at the marketplace and took it back to the hotel in the 4th floor "library" common area. Worked perfect to relax before our broadway show). There are great bars and restaraunts very close. There are a lot of tourist hot spots located very close too. The rooms were great. We had a one bedroom suite and it worked perfectly. When we left for dinner, they came in and made up the couch in the living room with a mattress perfect for my son. Everyone was happy with separate rooms (and more importantly to him - seperate tv's!). The rooms are very modern in feel, the bed very comfy, and yes, the bathroom is small - but I've had so much worse. There was plenty of room for all our stuff and the shower was a good one! Very hip, swanky type atmosphere. The continental breakfast was ok, but in reality with all the food we continuously ate, starting with a huge breakfast probably isn't the smartest thing! There were coffees, juices, cereals (hot and cold), muffins, bagels, sweets, etc. Perfect for us to start the day.
I have to say, the very best thing would have to be the staff. Very friendly, outgoing, accomodating, and helpful. They helped us with every question, directions, and gave excellent recommendations on eating places. The service above all can make or break any hotel experience for me and this was a great one!!!
Excellent experience for our NYC adventure. Morgans couldn't have worked out better!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rigas, General Manager at Morgans Hotel, responded to this review
14 February 2012
I absolutely loved your review, especially when I got to the end and read your impressions of our staff. Thank you so much! After all, it is the people we encounter during a trip that we remember most I think.

Also, your tip about Grand Central Station is a good one for readers of this forum.

We appreciate you taking the time to write a review and we are so happy that you enjoyed your stay at Morgans!

DR
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Knoxville, Tennessee
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
“Good Hotel in Good Location”
4 of 5 stars Reviewed 5 February 2012
3
people found this review helpful

The Morgans wasn't my first choice when booking a hotel in NYC, but I was pleased with the experience. The hotel is small--not unusual in NYC--but has a nice boutique feel and does good things with the space it has.

The lobby staff was very courteous and I felt confident storing my luggage while I waited for a room to open. They allowed me access to the lounge where I was able to use a private lavatory to wash my face and freshen up for a meeting. The lounge also had a very nice array of coffee and teas and plenty of seating for anyone waiting for their room.

Later when my room was ready I was pleased to see it was more spacious than expected. I had a queen size bed with a desk, a closet, and a long, narrow, yet comfortable built-in sofa under the window next to a mini-bar that also had drawers.

The bathroom was the only con to the experience. It was quite small with no counter other than a small shelf on the mirror. The shower stall was clean and water pressure was good, but the space was very tight. No more than 1 person could be in there at once, to be sure.

The halls were dark owing mostly to the charcoal gray decor. This didn't bother me except for once when I was aware of someone else in the hall nearby but unable to really see it.

The continental breakfast was ample and tasty, but i believe the restaurant has closed since I was there so I'm unsure if it's still offered.

I found the bed to be very comfortable and the room was quiet. I was on the 9th floor.

The location was fine--plenty of cabs on Madison and all needed services within a couple of blocks.

I would book this hotel again and recommend it to couples or singles traveling to NYC.

Room Tip: I was high in the middle of the hotel and it was quiet.
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rigas, General Manager at Morgans Hotel, responded to this review
14 February 2012
Thank you for your review and yes, we do offer our Continental Breakfast. We will soon be updating our restaurant but we will offer it on our Penthouse level - a truly lovely experience during the spring as there will be two terraces to enjoy!

Perhaps we will see you again and you will be able to enjoy your morning coffee with a view of the skyline!

Regards,

DR
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Australia
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Xmas in New York”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

My husband and I enjoyed a week at Morgans in mid December and were very impressed
with the hotel and the staff. We booked an advance purchase room and were offered an upgrade for $39 per night if available. We were lucky enought to be upgraded to a junior suite which was large and very comfortable-this would be my preference in future as much quiter than standard rooms as bedroom did not open off corridor. The breakfasts were excellent with very good quality bagels , croissants , pastries , fruit and cereals- more than adequate to start the day. Then location is much quieter than many other hotels in central Manhatten but still perfect for exploring everything by foot.I would definitely stay here again

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rigas, General Manager at Morgans Hotel, responded to this review
6 February 2012
Yes, there is nothing like the holiday season in New York! It is so much fun and the weather was exceptionally good this year.

Thank you for your kind review and for mentioning all the benefits of staying with us.

We hope you will indeed return and look forward to seeing you again in the future!

Kind regards,

DR
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Additional Information about Morgans Hotel

  • Morgans Hotel New York City
  • Morgans New York City
Address: 237 Madison Ave, New York City, NY 10016
Price range (per night):* INR14,371 - 29,805

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