Had drinks at The Peninsula on Saturday night and walked out and will never go back.
i understand I'm in Manhatten and I don't look for bargains, but the pricing they have is stupid and gouges the public.
I waited to write this until I was sure of the price and after double checking here's why I would say to anyone, STAY AWAY and go somewhere else.
A glass of Lagaria Pinot Grigio for $17.00. Are you serious??? A BOTTLE costs $4.99 at Total Wine at various locations so I doubt the hotel pays any more than that. You want to charge $8 or $9 for a glass of wine and the bottle costs you $4.99 and it's NYC, I kind of get that, but $17 is a total rip off.
We also had drinks earlier in the day at King Cole Bar and the prices were a lot more reasonable than at the Peninsula. I drink Oban scotch and I can tell you, you're better off at The St Regis or The Bull and Bear for cocktails than this place.

We stayed in a Grand Luxe Room. The experience showed high attention to detail. I would recommend staying here if you're looking to do something special and treat yourself.

1) Master console controls the climate, lighting, audio, and privacy.

2) Plenty of storage with good space planning.

3) Gratis bottled water that is generously replenished.

4) Great bathroom products, including bath salts for the tub.

5) Extremely well maintained; no scuffs on the walls, stains on the rug, or specs of dust.

6) Surprises in the room: The hotel had a bottle of Veuve Clicquot, a slice of amazing chocolate cake, and a bowl of fruit waiting for us since I was celebrating my birthday.

7) Flexibility to accommodate checkout at 1pm so I could relax after my spa treatment (I highly recommend EPSA at The Peninsula).

8) Free wifi. Such a no brainer, but often missing at luxury hotels.

9) When we called about an iron, it was there within 5 minutes!

If you're on the fence about whether you should stay here and spend the money, I'd say go for it.

We were so excited to be visiting the Peninsula New York after our great stays in the Pen in Hong Kong. Plus we were heading to New York for Christmas how much better could it get?!

Well, the rooms are smallish which is fine as after all we were in New York. The location was great, right on Fifth Avenue and 55th. The rooftop bar was fantastic as we sat there and had a drink watching it snow outside. However that is as good as it got.

The service is appalling. I came in one day, freezing cold and carrying at least 10 bags of shopping. I struggled through the door as over 5 staff standing in the foyer just watched me struggling. I made a complaint to the manager who was a lovely woman and responded promptly to my complaint but one day later, the same thing happened again so obviously it is not a random act.

Their mini service is fantastic though I have to say and their breakfast is great too.

We actually ended up trying another hotel in New York - the Pierre which is a Taj Hotel and opposite Central Park. The rooms were not quite as nice as the Pen but were half the price and the staff MUCH kinder, more helpful and friendlier.

We are heading back to New York and needless to say, we are not staying at the Pen this time which is unfortunate as we love the Pen in Hong Kong. This time we are off to stay at the New York Palace, hopefully with a much better experience.

We chose to stay at The Peninsula for 3 nights and were not disappointed with our choice. We were up-graded into a Deluxe Room over-looking a court yard. Our room was spacious with King Size Bed (very comfortable with beautiful linen), over-sized desk, comfortable chair, flat screen TV, mini-bar and huge bathroom (bath, TV, separate shower, twin sinks and hairdryer).
The Concierge and Reception Service were faultless, but the key bonus is the position of The Peninsula on 5th Avenue, just 3 blocks away from The Rockafella Centre, a 15 minute walk to Times Square and less than 10 minute walk to Central Park!
If you fancy splashing out for a perfect steak, I'd recommend Uncle Jacks Steakhouse which is just 1 block away - I promise you wont be disappointed (rib-eye steak and pork shank just melted in our mouths + crab cakes superb).
Based on the friendly staff, prime location, very comfortable room and value for a 5* hotel I'd definitely recommend this hotel to any of my friends.