This hotel was perfect in so many ways. The staff was excellent and very helpful. Our room was incredible! The bed and shower were so comfortable and relaxing. All of the little details made this hotel seem very cozy and a wonderful place to stay. Lastly, if you get a chance you have to try the pool it is amazing! I would definitely go back to this hotel if I was to visit NY again.

had a fabulous weekend in a very cold new york, great service, best shower ever, huge bath, roarind fires, comfortable beds, very quiet and also very vey cool - thoroughly recommend to all

We booked a deluxe room for 2 nights through Amex Fine Hotels and Resorts. It was pricey -$700 a night. The room was gorgeous though (Room 312), full of character with beautiful linens, interesting rugs, and a great couch. We had a street view and had no noise issues. We slept great! The free soft drinks, juice, candy, etc. is a great touch. The bathroom was large and very elegant with white marble (no tub though). The private guests only lobby was a real treat. The fire was always roaring and the service in there was fantastic. All in all a great stay!

my husband and i have stayed all over nyc in some of the nicest hotels around (the pierre, the ritz --battery park and cp, trump, the new york palace etc). Over the past few years we have migrated to lower manhattan as our preferred base; however, until recently, options there were somewhat limited. The Greenwich has been around for awhile but the price always turned me off a little--big money for a kind of small room. Well, I'm here to say, I was wrong. The Greenwich is awesome, our room was great, very unique and homey feeling (fabulous bathroom) and they include a lot things in the price that tend to make me feel nickled and dimed at other hotels. For example, wi-fi, instead of paying 15-20/day, it's included. That's $40-60 right there on a weekend stay. The mini-bar--stocked with great stuff and also included. We're big mini bar people so that's a $50 savings right there for us. House car to drive you around--included if it's available. If you can afford this place, I would definitely stay here. And if you have an amex platinum, they are now part of the program so you get a lot of bang for your buck. We were double upgraded and got a $100 spa certificate, which, unfortunately, I didn't have to time to us (crazy, right?). We've stayed at Trump Soho twice, which is very nice, but this place has a special feel that will keep us coming back. One final note, we are maniacs about noise, particularly hallway noise. The room we stayed in had a door to the hallway, a foyer, and then another door to the bedroom--excellent for keeping out the hallway noise.