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Great Western Inn & Suites – reviews, photos

3804 National Parks Highway, Carlsbad, NM 88220
Hotel amenities
Great Western Inn & Suites
Ranked #12 of 16 hotels in Carlsbad
2.5 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    0
    5
    4
    4
    11
Date Rating
Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“It was OK for one night”
3 of 5 stars Reviewed 6 January 2011

When we walked in the place looked like it came straight from a 70s sitcom. Lots of paneling everywhere with decent furniture and dark wood cabinets. The queen beds were very comfortable however, no fitted sheet so the tossing and turning at night brought the bottom sheet off the bed. There was no coffee pot nor hair dryer in the room and the shower was a bit cramped but otherwise ok. We traveled with a roll of duct tape just in case the doors do not close properly--glad we did because on the evening we were there, the wind blew at over 50 mph with heavy gusts. Had we not sealed the back door, frame around the ac/heating unit and window, we would have certainly felt the drafts. There is not much grass available for walking the dogs and it seems people who have stayed there before, did not pick up after their dogs and neither did maintenance. My partner's pillow cases were smeared with what looked like oil so he went and exchanged for clean ones. Other than the above, we had a good night's sleep.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
1 review
“No Coffee Pot”
3 of 5 stars Reviewed 15 December 2010

The room was clean, warm, and quiet. The bed was confortable. The breakfast of cereal and muffins was ok. The high speed internet was fine and didn't require a password.

The web page stated that they provided in-room coffee and hair dryers. It had neither. When I asked the clerk (manager?) about it the next morning he said "not in the room" and didn't seem to know what I was talking about when I told him that the web page said they were provided. Other than walking across the parking lot to get coffee (same as Motel 6) I think I got what I paid for.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Smith, Arkansas
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Pretty decent for $40/night”
3 of 5 stars Reviewed 26 November 2010

I selected this motel for its design (only two story and outside room entrances), location and spacious parking lot. The room was reasonably decent and clean for the price point.

  • Stayed November 2010, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Denton, Texas
1 review
2 helpful votes 2 helpful votes
“LOUSY!”
1 of 5 stars Reviewed 8 July 2010
2
people found this review helpful

This place takes the concept of "dump" to a new level. The rooms are dirty, the furniture is worn out and the "pool" looks like it may have been used as a toxic waste site at one time. The "Continental Breakfast" is apparently from some other continent- a box of cheap donuts and some lousy coffee.

To top it all off, my wife made one phone call from this joint and they tried to charge us $75.00!

Break the law in Carlsbad and get a room at the jail, it's got to be better!

  • Stayed April 2009, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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4 of 5 stars Reviewed 27 June 2010

We had a king suite. The room was clean. 2 nights and a dog cost us $115, which was a pretty good deal. We arrived at 11 and had no problem checking in.

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Great Western Inn & Suites

  • Great Western Hotel
Address: 3804 National Parks Highway, Carlsbad, NM 88220
Price range (per night):* INR2,181 - 3,299

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