“Large rooms, little daylight, wifi pitiful, shower not great, need a car for the location”
The rooms are very large, but not much daylight. The kitchen is very handy if you don't want to eat out every day. The room and bathroom were clean. Staff were helpful and friendly. Location isn't great if you don't have a car. No noise disturbance from the road or other guests, but the plumbing makes a racket. The shower isn't great though there was always hot water. The gym, though in a very small room, had quite a few machines. The clothes washing machines and dryer were very handy for us. Breakfast would have been more enjoyable if the television in the corner wasn't always on i.e. a constant stream of ads. Wireless, though complementary, is pitiful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 April 2012
Dear Valued Guest,
This review has made some valid points and some of the issues brought up are being addressed or had already been addressed.
We are going through renovations and taking every step we can to alleviate any problems we have found that have made our guests experience with us anything less then what one would expect from any of Wyndham’s hotels.
We are extremely disappointed to hear of your experience with us. Please accept our apologies for failing to exceed your expectations. If you would like to further discuss the details of your stay, I would appreciate your time in contacting me directly at the hotel or emailing me at rb@kghotels.com. We would welcome the chance to look into this further, so we can take the necessary action needed to prevent any inconveniences that could occur to our guests. So please know we take your valuable feedback seriously. We look forward to hearing from you.
Kindest Regards
Rob Belgard
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC