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Town and Country Resort Hotel – reviews, photos

3.0 of 5
500 Hotel Circle North, San Diego, CA 92108
Hotel amenities
Town and Country Resort Hotel
Ranked #103 of 246 hotels in San Diego
3.5 of 5 stars 879 Reviews
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879 reviews from our community

What travellers say about this hotel
  • Very nice(18)
  • Convention center(15)
  • Trellises restaurant(12)
  • Grounds were beautiful(12)
  • Fashion valley mall(11)
  • Royal Palm tower(10)
  • Pati Muklevicz(8)
  • Very clean(6)
  • Great Place(4)
  • Parking lot(3)
Traveller rating
    271
    232
    143
    105
    128
Only show reviews for Family (120) | Couples (101) | Business (496)
Date Rating
Washington, District of Columbia, United States
1 review
1 helpful vote 1 helpful vote
“Convention Services! Thank you!”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

This is my second time at the Resort, both for work conferences (that we were running). We worked very closely with the Convention Services and Banquet staffs and were extremely pleased- I would like to give a special shout-out to Mark Yunker, who went above and beyond to keep our group happy at all times. Moving rooms, making sure we had outdoor heaters, umbrellas on the one rainy day, available 100% of the time. See you again in a couple of years!

Room Tip: Rooms in the 3500 block make you feel like you are in a little town of your own, with lots of trees...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dana F about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
9 February 2012
Thanks for having your event with us this second time, and we also look forward to seeing you again in a couple of years. Your comments will be passed along to Mark and his Convention Services team, as well as to the Banquet team. Again, thanks.
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Sacramento, California
1 review
“Excellent Site & Service for Business Meetings”
5 of 5 stars Reviewed 7 February 2012

I highly recommend for convention planners! I am a novice event coordinator but the T&C staff made me look like a pro. We needed three large meeting rooms with special requests for computer & electric cabling. The pre-planning was done expertly by Jim & staff so when we arrived the set-up was just as we requested. Niki in Conv. Services was very organized & attentive addressing every need ensuring our event was highly successful. Lauren worked with us on catering to stay within our budget. Kristin in Sales provided the detail and expertise to match our needs perfectly. Every employee was friendly and helpful. The property is great for your meeting attendees. Location is ideal for airport pickups within 10 minutes and a tram available to downtown. Hotel rooms are slightly dated but very clean and comfortable. Property offers great outdoor spaces with water fountains, table & chairs, pools in a well groomed garden setting. Great quality and delicious food served at on-site restaurants. Fabulous mall just behind property. Highly Recommended!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MxAnn about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
9 February 2012
Thank you for recommending us to convention planners. The convention business is a large part of our business and our employees have been here a long time so know the business well, many of them in various departments are Certified Meeting Professionals as well. We will pass your comments on to the staff you mentioned and again thank you for taking the time to post your review.
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Monterey, California
1 review
1 helpful vote 1 helpful vote
“Nice Place”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

I was on a quick trip and went to the Town & Country. If you've never been there, it would be a pleasant surprise at how beautiful the place is. It's not like going to the usual hotels with just a parking lot and swimming pool. The entire grounds are beautifully landscaped and looks like a tropical resort.

I had lunch poolside at their Trellis' Restaurant. My server was Pati Muklevicz. She was very polite and attentive. The service was excellent as was the food. Two of the managers (Suzie W and Mike P) stopped by and greeted me asking how my stay was going. They too were very nice and well represented the hotel. I felt like a rock star!! The only thing missing was a free lunch!!

My room was neat and clean. My only complaint is a "small" one. The TV was so tiny. My advice to the owners, ditch the armoire and get some bigger size tv's.

All in all, I had a great experience and would highly recommend staying there again.

  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carl W about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
7 February 2012
Thank you for your kind comments on our beautiful grounds, and on the service and food at Trellises Garden Grille. Your comments will be passed on to those mentioned in your review. Regarding the television, we are in the process of putting in new flat screen tvs so this should be rectified very soon. We look forward to hosting you again soon.
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San Diego, California, United States
1 review
“Pefect Location”
5 of 5 stars Reviewed 6 February 2012

This hotel is perfectly located in Mission Valley with easy access to the malls and the trolleys that take you anywhere in San Diego. We stayed there for a couple nights for a short getaway and it was a good choice. We stayed in a tower room, which was spacious and clean, the restaurants had a wide array of choices and were reasonably priced. The gardens and pool areas were immaculately maintained and created a very relaxed and enjoyable atmosphere. I would definitely go back

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JoshPatz about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
6 February 2012
Thank you for your review about your stay. We are so pleased that you enjoyed your visit with us and the easy accessibility to various places in San Diego. We look forward to having you with us again in the future.
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Stafford, Virginia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
“Dated, but clean & friendly!”
4 of 5 stars Reviewed 4 February 2012

A conference I was attending was hosted here at the Town & Country, so I stayed at the resort. The first building I was placed in gave me a headache from the horrible smell of smoke as soon as I walked in - it was a low two-story building with room access on the interior. I decided to give it another try and after checking in for my conference came back and again, was nearly knocked over by the smell of smoke (not in the room, but in the building hallways). I called the front desk and was promptly moved to another building - which I very much appreciated.
The bellhop arrived in about 5 minutes' time, and moved my baggage (as well as me!) via golf cart to my new room. He was super friendly and nice and gave me good tips on running in the area (I am a runner), which I was able to take advantage of for most of the week. The new room, although the furnishings were a little dated (like my original room), was pretty clean. The bathroom was not as clean, I noticed a little later (the tile floor had a few hairs from previous residents particularly behind the door), but not worth calling about. I did not have a mini fridge or microwave which was fine - bananas make a great breakfast! Every staff member I interacted with (including a maintenance man who replaced a broken light bulb) were incredibly friendly and seemed willing to go the extra mile to make sure I was appeased. A few of my colleagues said that they had requested and reserved rooms with King beds and were given rooms with two doubles (maybe queens) but not told that - honestly, not a big issue in my eyes.
I ate at Kelly's Steakhouse my first night there - I am not much of a steak fan but enjoyed the Chicken San Diego that I purchased from their "Early Bird" section (on the back of the menu). The molasses baked beans left much to be desired, but my chicken was great and the service was friendly (although a little slow - but with the quantity of customers, you can't expect it all!).
The proximity to the mall, as others have mentioned, was great. A few friends had rental cars so we went to the GasLamp District (about 20 minutes away from the resort) one night (highly recommend Rock Bottom Brewery's happy hour - $3.50 beers and great pretzels! - as well as Henry's Pub - great service, good beer, and good food!). We also went to Lucha Libre Taco Shop (15 minutes from the resort) another night - quite an experience and a great burrito! I also made it to Cabrillo National Park (20 minutes away from the resort?) to see Old Point Loma Lighthouse - it is positively gorgeous and has such a phenomal view - well worth the $5 or so it cost as entrance fee.
The conference facilities were very clean and well set-up. Our "group" had classes in varying sized conference rooms, which was interesting. There are a TON of mirrors here! hahaha But we had gorgeous weather, so I welcomed the walk to- and from- classes and my room. We also were given use of the fitness center for free as a part of the conference (thank goodness!), which was pretty nice and well-"furnished" for a hotel fitness room (it is in the Spa! I was confused about that at first).
During one of our classes, which was primarily focused on military housing, one other attendee said that this family-owned resort makes their facilities available to military families if they are available (at a low or minimal cost I think) - which I think is wonderful. It totally made me overlook any of the minor negatives this site may have had. I don't know the truth to the person's statement, but I hope it's true!
I would stay here again for a conference - it was very convenient and clean!

Room Tip: Ask to be in the towers and, if available, one with a balcony. I had a great view from my room but h...
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  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by Stefanie C for San Diego
Ask Stefanie C about Town and Country Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country Resort Hotel, responded to this review
6 February 2012
We are so pleased we were able to accommodate a room change for you which made your stay with us better during your conference. It’s nice that you were able to not only enjoy Kelly’s Steakhouse on property, but Downtown San Diego as well during your stay. Again, thanks for visiting and for posting a review online.
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Additional Information about Town and Country Resort Hotel

  • Town And Country Hotel
  • Hotel Town And Country
  • Town Country Resort San Diego
Address: 500 Hotel Circle North, San Diego, CA 92108
Price range (per night):* INR7,270 - 12,806

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