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Back to Days Inn San Diego Downtown/Convention Center

Days Inn San Diego Downtown/Convention Center – reviews, photos

2.0 of 5
833 Ash Street, San Diego, CA 92101
Hotel amenities
Days Inn San Diego Downtown/Convention Center
Days Inn San Diego Downtown/Convention Center
Days Inn San Diego Downtown/Convention Center
Days Inn San Diego Downtown/Convention Center
Days Inn San Diego Downtown/Convention Center
Days Inn San Diego Downtown/Convention Center
Ranked #155 of 246 hotels in San Diego
3.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
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Date Rating
1 review
“Stay away from this location.”
2 of 5 stars Reviewed 6 September 2011 via mobile

I recently stayed at the Days Inn on Ash Street in San Diego, room 414 to be exact. As soon as I got into the room I sat down on a chair next to the round table and it nearly crumbled into pieces. The outlets are completely worn out and will not hold the prongs properly. The power went out in the room numerous times. But the big one was on the last night of my stay...at 2:15 am water began dripping from the ceiling all over the room. My luggage was soaked and so was the bed. We obviously could not sleep, so we checked out early. When we told the "professional" at the counter what was going on, all he could say is...."sorry, should I charge the rate to the card on hand"? He didn't try in any way to make it right. Trust me, stay somewhere else. This place sucks.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Raubsm about Days Inn San Diego Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnSDOwner, Owner at Days Inn San Diego Downtown/Convention Center, responded to this review
8 September 2011
We are very distressed by your review and the problems that you experienced. I would like to invite you to contact our General Manager, Shawn Young, at your convenience to discuss how we might address your concerns. The phone number to the front desk is 619-239-2285.

We sincerely apologize that your stay did not meet your expectations, nor ours. We hope to make this right with you, and hope we can change your perception of our property on a future stay.
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Anaheim, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great Location in downtown San Diego!”
5 of 5 stars Reviewed 20 August 2011
4
people found this review helpful

I was truly very surprised by how pleasant my stay at this Days Inn was! The Front Desk clerks were all very helpful, especially Justin (hope I remembered that correctly!). The Breakfast was MUCH more substantial than what I was expecting, and in general was a great bonus. The location is very close to the Gaslamp District, Petco Park, the Harbor, the Zoo, and just about every other main San Diego attraction. I definitely plan to stay at this Hotel the next time we visit San Diego and highly recommend it! Thanks again Justin for all your help!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ryan L about Days Inn San Diego Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnSDOwner, Owner at Days Inn San Diego Downtown/Convention Center, responded to this review
22 August 2011
Thank you very much for your review. We assume you are referring to our clerk Dustin, and we will make sure he sees this review. Speaking about breakfast, we have just finished a renovation which includes a separate breakfast area with far more seating. It is just one more way we try to enhance the guest experience. We look forward to seeing you again down the road.
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Conway, Arkansas
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Get what you pay for”
3 of 5 stars Reviewed 19 July 2011
1
person found this review helpful

Located on SE portion of Downtown, not a bad hotel but for $99 a night in San Diego Downtown it is fine. Staff was very nice and breakfast was minimal, mainly muffins, cereal, and juice.
Room was adequate, Space was fine for a couple or single. Balcony overlooking Downtown was nice addition.
TV was horrid half the channels did not come in well and how does a hotel not have ESPN or the like.

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SWIBC about Days Inn San Diego Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnSDOwner, Owner at Days Inn San Diego Downtown/Convention Center, responded to this review
22 July 2011
Thank you for taking the time to leave a review. First off, we appreciate your comments regarding our staff. They work extremely hard to make everyone's stay just as pleasant and problem-free as possible. As for the balcony, certain rooms on our property are designated as Business Place rooms, which not include the balcony but also extra amenities such as complimentary bottled water and snack.

As for our breakfast, we are continually revising the menu to offer as broad a selection as possible. We do apologize for any difficulty that you experienced regarding the TV reception, although we have not received any comments regarding poor reception. If you recall your room number, please contact us at 619-239-2285 and we will promptly investigate your concern. Thank you for bringing it to our attention.

We hope to see you soon on a future stay!
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Somerton, Arizona
1 review
“Great Place to stay!”
5 of 5 stars Reviewed 2 July 2011

My husband and I were not expecting much since we made last minute reservations. Before booking up this hotel I had mixed feelings whether to proceed or not, reading a few reviews about the property, the breakfast etc. I continued and booked up with them and I never regretted! It was a good experience staying with them.
We thoroughly enjoyed our stay at Days Inn. This was my first stay at a Days Inn. I was really surprised by how much they offer for free (internet, breakfast, etc.), things I typically pay extra for at other hotels. The front desk staff was all very helpful and friendly.
The room (king) was spacious, and smelled clean, the comforter and blanket were very soft. Lots of big confortable pillows, and had a nice view of downtown, with a balcony. We didn't use the mini-fridge or microwave, but they are nice to have in a room. We spent a wonderful evenings in the Gaslamp Quarter, which were very close. We’ll return to San Diego and we’ll definitely stay here again.
The only downside was the parking, in the website said “free parking” and when we got to the motel we were charged $10dlls for the night.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask msal3104 about Days Inn San Diego Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnSDOwner, Owner at Days Inn San Diego Downtown/Convention Center, responded to this review
4 July 2011
We are very happy that you enjoyed your stay! We are always evaluating our guest amenities, and we are very proud to announce our revised breakfast items, higher bandwidth internet, as well as new mattresses in every room.

As for our parking fee, we do strive to offer a lower daily rate than all of our direct downtown competitors, and we do apologize if you saw a website which mistakenly showed free parking. If you know the web address for the site, please let us know at daysinnsd@yahoo.com, and we will address the mistake immediately.

Thanks again for your comments, and we hope to see you again soon.
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Los Angeles, California
1 review
“Don't bother”
2 of 5 stars Reviewed 25 May 2011

The hotel room itself was decent - it was clean and even had a newer bathroom vanity - but that was the only good thing about our stay in the Days Inn Downtown, San Diego.

The customer service was horrible. Customers were expected to operate around the schedule of the front desk clerk. When we checked in, he gave us a key and then told us if we wanted to know anything else - i.e. the breakfast - we should "come back later." Then when we wanted to check out, he told us that he needed to finish his paperwork before he could help us. So we just stood there, waiting.

The hotel was really loud. Not sure if it always draws a crowd of drunkards that shriek and laugh at 2 am. But even the housekeeping staff was loud. At 9:30am on a Sunday they were knocking on the door next to us and yelling "housekeeping." Our room was also next to their storage closet, so we could hear them shuffling around in there much earlier than 9:30 am.

And finally, we decided to skip the breakfast because it consisted mostly of pre-packed danishes and muffins (although, I admit, there were also apples, bananas, milk and juice). Still not the healthiest of breakfasts ...

  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask AlbertoDiablo about Days Inn San Diego Downtown/Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnSDOwner, Owner at Days Inn San Diego Downtown/Convention Center, responded to this review
27 May 2011
Thank you for taking the time to submit a review. We are particularly troubled by your comments regarding our customer service, as we take great pride in meeting our guests' needs. We consistently earn high marks for customer service, so we are at a loss to explain your experience with our front desk staff.

As far as your noise complaints, most often those are a result of who happens to be staying at out property. Although we notify each guest of our "quiet time" policy at the time of check-in, there is nothing we can do to completely eliminate this problem. Finally, it is a standard practice for housekeeping to "knock and announce" prior to entering a room, even those that show in our system as empty. We do apologize for this disturbance, but you can imagine the consequences if they did not "knock and announce" and mistakenly entered an occupied room.

Once again, please accept our sincere apologies for falling short of your expectations. We hope you will give us another opportunity in the future.
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Additional Information about Days Inn San Diego Downtown/Convention Center

  • Days Inn San Diego
  • San Diego Days Inn
Address: 833 Ash Street, San Diego, CA 92101
Price range (per night):* INR5,089 - 13,309

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