Arrived at this hotel for a 3 night stay which I got cheap on the secret hotel option on Travelocity. The secret is I paid too much, not really, I guess it was worth $79, maybe. First was the check-in, a woman who talked entirely too much took almost 20 minutes to check us in to two pre-paid rooms and much to my surprise there is a $7 per night charge to park your car!!! When I asked why I was told it was because they were close to the airport. I was then told the restaurant had been shut down a couple days earlier and there would be only donuts instead of the usual "continental breakfast"....hmmm......do I think of the Health Department???
The beds are clean and the view of the bay is on the 5th and 6th floor maybe NOT on the 4th or below. I noticed they sold the bay view as an extra so thought I'd mention something. The ice maker on the 5th floor was broken and the one by the pool dispensed ice 1 cube at a time, drop on make on drop one make one. Gave me time to look at the pool that changed colors at night and was very cloudy during the day. The room service made the bed. and emptied the trash cans, that's it, no replacement coffee, no replacement wash clothes or towels, the old paper coffee cups were left where they lay. No replacements, I wanted some water so I went looking for an ATM and was told rather sarcastically " we are located right behind a bank" so I walked to the bank for cash, then I had to ask for change, the woman didn't have access to the "drawer" so the older gentleman had to look, of course we were interuping him from his trip to where ever he was so we did have to wait.......ok no change......go to the bar Railey's very loud techno music, very nice bartenders and younger 20's people dressed to the nine's ready to party, they did look like thugs but we didn't feel threatened however I was glad the car was parked in the garage, which by the way had a gate that was closed once and nobody seems to be responsible for opening it, I guess that is why it was only closed once.
Overall, it was OK but a constant joke. The halls smell like something I can't put my finger on. The bedding was clean, no bugs. The rooms, not so much, the service, not so much, did I mention after all that trouble the bottle of water was $2 and finally the biggest laugh was the paint job, our room door and the bathroom door were painted a dark maroon, only one coat, kinda like a 4 yr old did it. Cheap, broken and not so clean, I'd prefer the Motel 6 for the price.
Room Tip: Use the secret room options to book this hotel, if you pay $120 you will be dissapointed.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC