Our family stayed here for 5 nights in January of 2012. This hotel is right on the waterfront. It includes: a heated pool and hot tub (nice to warm up in after playing in the ocean), a complimentary breakfast (you can eat in, on the patio or take it up to your room), has a laundry room (only 2 washers and two dryers with no folding table or area), has lots of under ground parking (for $10 per day), rooms that are spacious but a little dated, the bathrooms are a good size with both a bath tub and shower (a dry line is in the bath area to hang wet towels or swimsuits), but they're a little tired looking too, the front desk and cleaning staff were very friendly. I can't say enough about the front desk. There wasn't a question they didn't try to answer and they always had a smile on their faces and never once didn't ask how our stay was. We felt completely welcome! My only complaint was that we happened to be here on a night where there was a football game between San Diego and some where ?? and the college kids were a little loud when they came back to the hotel after watching the game at nearby bars. That said, if the room were a little more insulated it would have been a non issue because all 4 of our other nights were quiet. We'll be back to stay here on our trip back to San Diego next winter for sure!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
Good to hear you were able to take advantage of so many amenities of ours! We are in the process of renovating, which includes new paint and carpeting, and updating the pool area. Last year we were able to install our new fish tanks, new wicker pool furniture, flat screen televisions, and iPod docks. We have lots of plans for the future as well, so check back with us from time to time to see all the new, exciting improvements!
We take noise complaints very seriously, and advise all guests to immediately contact the front desk of any issues so our security can remedy the problem. We’re sorry to hear there was an issue one night – we consider ourselves a family-oriented hotel and have very little tolerance for loud and/or intoxicated guests.
Thank you again for staying with us, we look forward to seeing you next winter!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC