This hotel is typical Hyatt inside the room, and better than the average in the public areas. But what really sets it apart is the level of service. As I was about to catch a taxi to the zoo, the bell captain suggested I buy my zoo tickets from the concierge to avoid the long ticket lines at the zoo. The concierge not only sold me the tickets, but gave us valuable tips about visiting the zoo. Then the taxi hailer suggested I use the hotel car (a Denali) to get to the zoo for little more than what the taxi costs. The hotel car driver was exceptionally personable and made the drive over very pleasant. He even showed us where to find a taxi back and gave me his card should I need his service again. I did use him again to get to the airport. The concierge also gave us great recommendations on restaurants in Seaport Village, only 50 feet out the back door of the hotel.

The Hyatt public areas are impressive. The lobby is huge. It has a nice little coffee shop where you can also get drinks and pastries. Redfields is a nice sports bar in the lobby. I did not use the pool or fitness center but they both looked very nice.

The room was very good. The beds have comfortable pillowtops. We had a mini-fridge with no overpriced minibar drinks or snacks. The window opens for fresh air, but not so far as to present a danger to children falling out. They also do a good job of keeping the room quiet but you can still hear the train horns from the track less than 100 feet out the front door. What a place for a train track. The flatscreen TV was huge, the largest I've ever seen in a hotel, although the channel selection was a bit less than I am used to. There were only four small drawers in the dresser, but the closet was good size for overflow. The bathroom had great shower pressure. The bathroom amenities were quite nice except for the toilet paper which is ridiculously thin. The only drawback was there was no chair for sitting, just a desk chair. There was room by the window for a chair, but it would have been tight. They designed the room just a bit too small.

Room service is very expensive and the water bottles in the room cost $5, so be forewarned.

We also took advantage of the Hertz car rental desk in the lobby. That saved us from having to park a rental car at $26/day.

The hotel is in a great location, less than 100 yards from San Diego Bay. We had great views from our room. Seaport Village is a very pleasant place to stroll even if the shops are overly touristy and do not really have anything I wanted to buy. Beyond Seaport Village is a nice park to walk around, surrounded on three sides by the bay, and looking out at Coronado. Downtown and the Gaslamp District are a short walk away, and there is a trolley stop within a block.

I thoroughly enjoyed this hotel and would be very tempted to stay here again the next time I'm in San Diego.