This hotel is overlooking the harbour of San Diego and is convenient to the trolley, seaport village, maritime museum(right across the street, USS Midway. Shuttle is convenient to airport and other sights in San Diego.

Great location,very good shuttle service. Clean rooms but worn. Would stay here again anytime and would recommend to friends because of the location to many of the local attractions. Also close to trolley and bus lines and the ferry.

Im upset that I made this reservation a long time ago, called the service desk and they kept trying to transfer me to someone else instead of helping me. Now that I have checked in I had reserved a water side view room, and because I am a Priority Club member, asked that I be accomodated in a high room for the total bay view.. I paid the money! Well, I checked in and they sent me to a 4th floor room that had the worst view in the hotel, totally obstructed by trees! Wtf? Good job Holiday Inn on treating your Club members so well. If I had been a 6'2" whiteman who was well dressed and flashed a platinum card, I would have had the Royal treatment. I don't like to use the racial card, but you can feel it when someone gives you bad vibes.

I complained and was moved to the 11th floor which was more to my liking.. The property is otherwise nice, and the rooms are ok. Location is paramount..

We stayed at this hotel to see if it would work if we decided to take a cruise next year. After reading other reviews, most of the negative comments were confirmed. We had a nice bay side view on the South Tower. Big complaint -there was no hot water ( not even enough to have anything but a cold shower). One elevator was not working - which was ok since there were not many patrons the night that we stayed. Since the hotel was old the walls are thin and the airport was very noisy. This isnt the hotel's fault but the front street was ripped up for major construction and they were jackhammering and running equipment from the morning until 5 pm. This hotel will work if you want to be as close as possible to the cruise ship terminal - you can easily drag your suitcases across to the terminal. Dont stay on the bay side stay on the city side, the bad view will pay off as it will be less noisy. The staff was nice, friendly and quick. The restaurants in the hotel seemed nice but there was no breakfast. Nor was there a fridge in the room. Given the above issues I do not know why the Holiday Inn does not start upgrading this hotel as it has the potential to be a winner. At least provide fridges and a free breakfast.