We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Holiday Inn Express San Diego N - Rancho Bernardo

Holiday Inn Express San Diego N - Rancho Bernardo – reviews, photos

3.0 of 5
17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
Hotel amenities
Special offer
Save up to 20% -Book Early
Holiday Inn Express San Diego N - Rancho Bernardo
Ranked #172 of 246 hotels in San Diego
3.5 of 5 stars 36 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

36 reviews from our community

    Trip type
Traveller rating
    3
    15
    8
    4
    6
Date Rating
South Orange, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Nightmare on Rancho Benardo Road”
1 of 5 stars Reviewed 4 February 2011
3
people found this review helpful

This hotel, if you can call it that is interesting. I have stayed here on business and can say it is the worst POS hotel in the US. Yes, its bad folks. WHy?

1) Horrible Service
2) Overcharges
3) Incompetent Staff
4) Noisy Rooms
5) Outdated 1960's decor
6) The list goes on and on.

This hotel (motel) might be good for some people wanting a one-star hotel, and no frills, nothing fancy. I need a place to lay my head. I would recommend elsewhere. I got there and they didn't even have my room folks please.

I could really rip this hotel apart for the stuff that went down, but I'm warning you if you're coming from out of town, don't stay here. Staying on the street would be about the same experience. It's horrible. No one can actually justify giving this more than one star. The price is the only thing saving it, and even that's not a consolidation.

  • Stayed November 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask wescravn about Holiday Inn Express San Diego N - Rancho Bernardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle Havey, General Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review
15 August 2011
Thank you for your response; we take all feedback seriously in order to improve ourselves. We genuinely regret your expectations were not met during your stay, however, what you described is not in line with how we treat our guests. I understand during your visit our hotel was in the middle of our major renovation and this may have caused some disturbances, but we did our best to reduce our guests inconveniences by only having the noisey construction go on during working hours Monday to Friday. We urge you to contact us directly so we may discuss your concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tustin, California
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
36 helpful votes 36 helpful votes
“Wish I would have stayed somewhere else”
2 of 5 stars Reviewed 28 June 2010
1
person found this review helpful

We had a Lacrosse tournament in Rancho Bernardo and waited too long to make reservations. We had only 2 choices and unfortunately I chose the Holiday Inn. They had a great rate of $112 for the "Presidential suite". As others have said, there was little to no parking and the spaces were tiny. Check in was nice and easy. We started walking down the hall to our room and had to walk through a "Pardon our Dust" sign, literally walking on plywood sheets and paint tarps all over the ground. The room was pretty stuffy as the AC was off. I turned it on and set it to 70. We were there 2 nights and it never got below 76 the whole time we were there. It was not very comfortable. The beds were hard as rocks. The reason we picked this room is because it had a pull out couch for the kids. There were no pillows or blankets in the room for the pullout, only the sheets that were already on it. As it turns out we didn't need blankets because it was so hot in the room. They allow dogs at this hotel. We got to hear dogs barking right below us much of the time we were in the room. The light was burned out in the toilet room which was annoying. The shower water pressure was extremely low(hard to rinse shampoo out of your hair) and never got hotter than "warm". I am not a complainer and we never said anything to the front desk so I don't know what they would have done. We didn't spend much time in the hotel and I didn't feel like moving all our stuff. There are about 5 hotels in this close area. for $15 - $25 bucks more a night, I would gladly try the Courtyard, Hilton Garden Inn which are close by.

  • Stayed June 2010, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask xtianh about Holiday Inn Express San Diego N - Rancho Bernardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Diego hotels

Staybridge Suites San Diego Rancho Bernardo Area
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d244513?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Pacific Terrace Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d112273?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Old Town Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d80255?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Grand Del Mar
5 of 5 stars
Show Prices ABS:HotelCheckRates-d781627?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Paradise Point Resort & Spa
4 of 5 stars
Show Prices ABS:HotelCheckRates-d119728?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Bloomington, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good--bridges the gap between motel and hotel”
4 of 5 stars Reviewed 27 June 2010
1
person found this review helpful

It was a little more than I wanted to pay, but that's because it's so close to all these corporations here and gets business travelers whose companies foot the bill. Weekend rates are predictably lower. Nice underground parking for security of belongings, I like that they had a laundry room. Internet is free though far from speedy. Very well appointed rooms, very clean, good smelling, and comfortable. Friendly staff, some of whom appeared to be young foreign trainees who aren't afraid to play a joke on me (I called from my room to confirm they had me reserved for a second night, and she said no...and after I started to panic a little she said 'just kidding!' -- kind of a risky trick to play but I thought it was funny).

My only complaint is that the walls (or ceilings, I can't tell which) are shockingly thin. I could hear furniture being moved, vacuum cleaners, some conversation. It wasn't that bad in the sense that it didn't happen much--the guests here don't make much noise, but it was louder and clearer than I expected when everything else here was so well-done.

  • Stayed June 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Karim040 about Holiday Inn Express San Diego N - Rancho Bernardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte
1 review
“Above and beyond”
4 of 5 stars Reviewed 10 March 2010

My stay at this facility was AWESOME....not only did I enjoy the rest but Mr. G and his entire staff were very courteous. They went above and beyond....when I needed a ride, towels, or anything. I recommend anyone to stay here. Thank you Mr. G and the entire staff. Maurice J.

  • Stayed March 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Moliscious about Holiday Inn Express San Diego N - Rancho Bernardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great value for Money”
5 of 5 stars Reviewed 24 December 2009

I needed a local hotel at short notice; I checked a few in the area including the Raddisson, Hilton and where we stayed the Holiday Inn all in Rancho Bernardo (we needed to be close to a famly member living locally) All hotels were minimum $130 per night and we needed it for 3 weeks; I used Hotwire and got the Holiday Inn for an excellent rate of $69 per night!!! We stayed in room 220 close to the pool on the second level. The hotel was very clean and tidy; the staff were always friendly and our house keeper Christina was always great at her job and ensured we had plenty of supplies. Most rooms have a balcony looking over the carpark; it's great to get fresh air too. The location is convenient to the freeways and local shopping. Downtown was 35 minutes with a good run. We rarely went down town; for the zoo and a musuem or two; this area has alot to explore so worth a week if you used it for a base. The area Rancho Bernardo is very safe; infact it's surroundings are very well kept and the parks and walkwlays are pleasant to stroll around etc. There's a Elephant bar next door and hooter just up the road; also a short stroll finds a CVS and Taco Bell. I'd recommend this hotel as a great base; we had a great stay; mum, dad & 2 kids under 6 were comfortable here for 3 weeks! We didn't ever have breakfast at the restaurant as it was an extra cost and Denny's was better value. The pool and spa was a highlight; both heated and great for an easy family activity; the gym was basic but good for a business traveller. Good luck with your choice in RB.

  • Stayed September 2009, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ac_braden about Holiday Inn Express San Diego N - Rancho Bernardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Holiday Inn Express San Diego N - Rancho Bernardo also viewed

Hilton Garden Inn San Diego/Rancho Bernardo
Show Prices ABS:HotelCheckRates-d518294?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Rancho Bernardo Inn
4.5 of 5 stars 435 Reviews
San Diego, CA
Show Prices ABS:HotelCheckRates-d218770?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
San Diego Marriott Marquis & Marina
4 of 5 stars 721 Reviews
San Diego, CA
Show Prices ABS:HotelCheckRates-d80227?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 246 hotels in San Diego, ranked by popularity »

Been to Holiday Inn Express San Diego N - Rancho Bernardo? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express San Diego N - Rancho Bernardo

  • Holiday Inn San Diego
  • San Diego Holiday Inn
Address: 17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
Price range (per night):* INR5,928 - 10,345

Owners: What's your side of the story?

If you own or manage Holiday Inn Express San Diego N - Rancho Bernardo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express San Diego N - Rancho Bernardo
Show the lowest price for this hotel (from our partners)
Show Prices