This hotel, if you can call it that is interesting. I have stayed here on business and can say it is the worst POS hotel in the US. Yes, its bad folks. WHy?

1) Horrible Service
2) Overcharges
3) Incompetent Staff
4) Noisy Rooms
5) Outdated 1960's decor
6) The list goes on and on.

This hotel (motel) might be good for some people wanting a one-star hotel, and no frills, nothing fancy. I need a place to lay my head. I would recommend elsewhere. I got there and they didn't even have my room folks please.

I could really rip this hotel apart for the stuff that went down, but I'm warning you if you're coming from out of town, don't stay here. Staying on the street would be about the same experience. It's horrible. No one can actually justify giving this more than one star. The price is the only thing saving it, and even that's not a consolidation.

We had a Lacrosse tournament in Rancho Bernardo and waited too long to make reservations. We had only 2 choices and unfortunately I chose the Holiday Inn. They had a great rate of $112 for the "Presidential suite". As others have said, there was little to no parking and the spaces were tiny. Check in was nice and easy. We started walking down the hall to our room and had to walk through a "Pardon our Dust" sign, literally walking on plywood sheets and paint tarps all over the ground. The room was pretty stuffy as the AC was off. I turned it on and set it to 70. We were there 2 nights and it never got below 76 the whole time we were there. It was not very comfortable. The beds were hard as rocks. The reason we picked this room is because it had a pull out couch for the kids. There were no pillows or blankets in the room for the pullout, only the sheets that were already on it. As it turns out we didn't need blankets because it was so hot in the room. They allow dogs at this hotel. We got to hear dogs barking right below us much of the time we were in the room. The light was burned out in the toilet room which was annoying. The shower water pressure was extremely low(hard to rinse shampoo out of your hair) and never got hotter than "warm". I am not a complainer and we never said anything to the front desk so I don't know what they would have done. We didn't spend much time in the hotel and I didn't feel like moving all our stuff. There are about 5 hotels in this close area. for $15 - $25 bucks more a night, I would gladly try the Courtyard, Hilton Garden Inn which are close by.

It was a little more than I wanted to pay, but that's because it's so close to all these corporations here and gets business travelers whose companies foot the bill. Weekend rates are predictably lower. Nice underground parking for security of belongings, I like that they had a laundry room. Internet is free though far from speedy. Very well appointed rooms, very clean, good smelling, and comfortable. Friendly staff, some of whom appeared to be young foreign trainees who aren't afraid to play a joke on me (I called from my room to confirm they had me reserved for a second night, and she said no...and after I started to panic a little she said 'just kidding!' -- kind of a risky trick to play but I thought it was funny).

My only complaint is that the walls (or ceilings, I can't tell which) are shockingly thin. I could hear furniture being moved, vacuum cleaners, some conversation. It wasn't that bad in the sense that it didn't happen much--the guests here don't make much noise, but it was louder and clearer than I expected when everything else here was so well-done.

My stay at this facility was AWESOME....not only did I enjoy the rest but Mr. G and his entire staff were very courteous. They went above and beyond....when I needed a ride, towels, or anything. I recommend anyone to stay here. Thank you Mr. G and the entire staff. Maurice J.