There are two hallways that meet in a ‘T’ on each floor At the end of each hallway is a window consisting of glass slats. In our case on the sixth floor, the slats could not be closed properly, resulting in a chimney-like draft in the hallways. All rooms have a small balcony, and the seal on the door in our room was as as airtight as a burst balloon. While examining it, the upper third of the rubber seal fell down, the rest of it being very porous and just plain old (everything looked to be original from the day it was built). The amount of air passing through the door caused the curtains to move and would have sufficed to put out a candle. We had requested a non-smoking room, and when checking in I asked for a quiet room. This was on the sixth floor and I was puzzled that a non-smoking room would have an ash tray (another person in TripAdvisor commented this is the smoking floor, which then should not have been offered to us). We soon found out that smokers can use the balcony to smoke.

The road in front of the hotel has expansion joints every twenty feet or so, and cars driving by give off a tuc-tuc-tuc sound all night (reminiscent of cobblestone roads in Germany). So we have a room that has a door that has effectively no seal, meaning we could hear each car going by all night long. The chimney effect in the hallways sucked air in through the balcony door, causing the heater to go on and off all night (we found no way of turning it off), plus the smoke from the room next door came in, turning our non-smoking room into a smoking room. We complained about the seal and maintenance was sent up. In keeping with everything else - they simply confirmed the door opened and closed properly. Nothing about the seal. We were offered a different room on the same floor, but standing in front of the balcony door we experienced the same draft as in our room, so we simply stayed put. I even considered buying some foam window seal at Wal-Mart to fix it, but decided the room wasn’t worth the 5 bucks.

As others have pointed out, breakfast is a disaster. Seating for 36 people. I counted 59 cars in the parking garage. You do the math, especially since many vehicles will have 2 or more passengers. Going into the breakfast room and hoping to find a seat requires a real optimist (or a fool). We drove around the corner to Dennys one day, and then grabbed some doughnuts at Winchell’s (also just around the corner) the next day.

The beds were OK and the room was clean, so no minus points there. The rooms have apparently been renovated in part (wallpaper, carpet), but the balcony doors look to be original equipment from when the hotel was built. The faucet handle on the vanity also looked to be original equipment (one of these handles you pull and pretty well limits you to all on or all off). The TV was an old Zenith picture-tube type. No telling how old it was.

We checked out Saturday morning and Sunday morning we discovered my wife hat forgotten her keys. We called the hotel and somebody went up and retrieved the keys. Since we were planning to be in another BW hotel until Wednesday, I asked if they could be mailed using the post office guaranteed overnight service. I was given a number of reasons for not even trying something like that, rather than trying to find a constructive solution. Our confidence in the staff competence was somewhere down around the level of whale excrement in the ocean, and had no confidence whatsoever that the staff would be able to mail the keys to us anywhere, so we drove from Las Vegas to LAX via to San Diego to get the keys. Given that maybe only 2-3 people handled the key ring, it was pretty cheeky that one of them stole a small xenon flashlight from it.

For a simple overnight, the hotel serves its purpose. We were not paying Hilton prices, so we did not expect Hilton service. On the other hand, I do expect a bit more than Motel 6. During our 10-day vacation we stayed in five BW hotels, and this was the absolute loser. We will never return - there are plenty of other hotels in the area for the same price that I would consider first.

Our family stayed here in January of 2012. We chose to stay here on the last night of our holiday so that we'd be close to the airport, car rental drop off and be able to use their laundry room facilities. Our check in went smoothly. We unloaded our suitcases and unfortunately on the way into the hotel from the parking area, there are about 8 stairs to climb before you enter the hotel lobby. Argh... We went to our room and got settled. It was clean, the bathroom was nice and bright and the sink area was separate and also well lit. The room was a fair size. Not big but not small either. The fridge and microwave were a good size and were spotless. One wall of our room was glass and had sliding doors out to the patio that looked out over some houses behind the hotel (run down dumps with garbage all over their property and one with a barking dog), it also looked out over the parking lot next door, Harbor Drive, the harbor and some restaurants across the street.

Once we were settled in our room, I thought I'd get the laundry done and then we'd all head across the street to grab dinner before going to sleep.
Problem 1:The laundry room was hard to find. It isn't shown on the hotel's map located in the "welcome binder" that you find in the room. All is said was that there was a laundry on the 2nd floor. I got off the elevator and sure enough I turned the wrong way. No biggie. When I finally did get to the room, I discovered, after putting coins in the washers, that the machine that sells soap was out. I went to the front desk and asked if they had some or if maintenance could refill the machine so I could get my laundry done. Nope. I was told that they had only one box (I needed two) and that the machines were not the hotel's. They belonged to some other company. The woman on the front desk then told me that I'd have to walk two blocks to buy laundry soap at a store if I wanted to do my laundry. Needless to say, I went back to my room, grabbed the car keys and headed off to find a grocery store. Not a very happy camper at this point. Once I got back and completed our laundry, I gave the jug of laundry soap to the woman at the front desk to offer to anyone else needing soap. She just looked at me and said "oh". It was at this point that my husband had a brain storm: why wouldn't the woman have offered you some of the hotel's soap? They have a laundry room where they wash the linens so they'd have soap to share since the laundry is supposed to be a hotel "amenity". Argh!

Once the laundry was done, we got some food from a restaurant (Italian. Can't remember the name but it was awesome) and then settled in for sleep.
Problem number 2: The restaurants across the street are handy so you don't have to drive to grab a meal but at night. Once you're parked you can just walk. But, here's the issue, there was all kinds of noise from patrons leaving them throughout the evening. I thought I had left the sliding glass doors open but had not. There was no sound proofing at all. It was terrible. We had an early morning flight and I was woken up at least once an hour, up until about 3 am. Not happy.

Problem 3: The thermostat was out of order too. It was so hot in our room that the only way we could cool the room down was to turn on the air conditioner. We tried to turn off the unit but it wouldn't let us. Argh.

Didn't stop for complimentary breakfast. It looked good but we wanted to get to the airport.

I did use the computer to catch up on some emails. That was nice to have.

Our check out was smooth. And our bill was what we were quoted.

The location is great, the pool area looked nice (didn't use)

If I didn't have to do laundry and the rooms were sound proofed from the outside noise (no inside hotel noise!), then we'd consider staying here again. But for what I needed, I was very disappointed in this hotel. Too bad it was our last experience in San Diego. All of our other hotels we perfect!

Stayed one night here in Jan.

-Location good if having a car
-No problems with the noise of the airport as someone complained
-Breakfast was louzy and breakfast room were extremely tiny
-Service good
-Big nice room

Very helpful, front desk associates and overall friendly staff. I was impressed by how decent and comfortable the rooms were. Especially the bed! A complimentary shuttle to and from the airport including local attractions is always a great service. Free self parking garage was a nice surprise along with the laundry facilities. This is my 1st stay in San Diego and I picked a good well kept hotel and location.