I stayed with a friend for a girl's weekend away. The grounds and architecture of the Hacienda is lovely. There are several places where guests can sit outside to enjoy the beautiful weather on a patio amidst bougainvilleas. From a balcony above, you can see red-tiled roofs, rich foliage, and winding staircases. It is also right in Old Town, which I think I liked the most about the place. We didn't need to get into a car if we did not feel like it, and it's kind of nice to have a few drinks and know you can just walk home. The rooms were clean and large enough but a bit dark. It is not a luxury hotel in terms of the rooms. The shutters kept the room exceptionally dark at night--great!--but did not keep out noise much. We could hear movement upstairs, voices next door, and someone emptied trash or something early in the morning. Pool and jacuzzi nice. Free breakfast not worth it. Overall, if you plan to stay in the room a lot and you are a light sleeper, I don't recommend it. If you want to be able to hang out in a fun place without having to drive and a beautiful environment, it is great.

A little jewel in the Old Town of San Diego. Receptionists were excellent and went out of their way. Maintenance was instantly available - even on a Saturday night. The hotel is located in a side street, almost without traffic, and guarantees a quiet rest at night despite Old Town's busy Saturday nightlife in San Diego Street. Old Town itself is charming with lots of good restaurants, and it boasts fantastic connections to all interstates and other thoroughfares.

We stayed in the Best Western Hacienda Old Town San Diego for a quick two day getaway on a holiday weekend. I love this place! It is super nice, clean and beautiful. It is in the perfect spot within walking distance of many restaurants and shops. Our room was very nice and peaceful being at the end of the hallway. It also over looked old town San Diego and the airport/bay area. I also used the computer and printer in the lobby which was very accessible. They have a restaurant on the property which is nice in case you are tired and do not want to walk anywhere. Great hotel!!!

The BW Hacienda Hotel Old Town has beautiful grounds with a great location just a block from old town's main street which was a huge plus for us to walk to lunch and dinner. Easy access to the freeway on ramps as well. The hotel itself is very beautiful and the grounds are kept up very nicely. There are a lot of stairs being situated on a hill but there are elevators. We were in building 8 on the north east side to the property. The building had a wonderful view facing the ocean side but unfortunately we had a room facing away from the ocean towards the heritage park. It was very noisy at night with the traffic driving by on the street. The room itself was very spacious for a family of four and really didn't have any complaints since we were there just overnight. The staff seemed fine and no issues. The fitness center did have a few equipment that seemed to be well-kept but unfortunately we didn't have time to use.

The only complaint that we did have was the hidden fees. We knew about the $12 parking fee per night but we were also charged $7 a night of general resort fee which we were told it included wi-fi, 2 bottled water in the room, some amenities in the room (coffee and tea packets) and newspaper (which we didn't get because they ran out by 9:00!). So, basically for us, we were charged $7 for the 2 bottled waters! Kind of a rip off.

All in all, it was nice stay and felt is was a good deal despite the hidden fee!!!