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California Suites Hotel – reviews, photos

2.0 of 5
5415 Clairemont Mesa Boulevard, San Diego, CA 92117
Hotel amenities
California Suites Hotel
California Suites Hotel
California Suites Hotel
California Suites Hotel
California Suites Hotel
California Suites Hotel
Ranked #185 of 246 hotels in San Diego
3.5 of 5 stars 192 Reviews
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192 reviews from our community

What travellers say about this hotel
  • Continental breakfast(6)
  • Very clean(4)
  • Friendly and helpful(3)
  • Pool area(3)
Traveller rating
    38
    92
    26
    18
    18
Only show reviews for Family (47) | Couples (35) | Business (18)
Date Rating
Auckland, New Zealand
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Good overall but not without flaws”
3 of 5 stars Reviewed 6 September 2011

Overall, this hotel is not bad. The pool area and spa were the highlights for us, while the breakfast was very poor. They didn't serve any hot items and the selection of other items like muffins and bagels was also very limited. If you are hoping to have a big breakfast in the morning before you go on to do your things don't book this hotel. The room was rather large, but quite dark and it had a musky type of smell. Luckily we only slept there. Overall, it was clean and the bed was quite comfortable. This hotel is also rather far away from the downtown and other attractions like the zoo. So, if you don't have a car this hotel might not be the right choice for you either.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Alberta
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Decent hotel, great price, would stay again”
3 of 5 stars Reviewed 6 September 2011
2
people found this review helpful

We stayed here for three nights and found it totally adequate. The AC was broken, and the water pressure in the shower was non-existent, but the room was clean and though it is old it was sufficient for what we needed. I would recommend this hotel to anyone looking to save some $ and planning on not spending a lot of time at your hotel... if you plan to stay at the hotel a lot during your visit to San Diego, you should spend a little more and stay somewhere else.

Room Tip: Booked on Hotels.com and got a GREAT deal
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, OH
1 review
3 helpful votes 3 helpful votes
“We were pleasantly surprised”
4 of 5 stars Reviewed 4 August 2011
3
people found this review helpful

We chose this hotel because we were having an extended stay (over a week) and needed a great rate. When we drove up to the hotel we were nervous because of the cinder block barracks-like exterior, but when we walked in the gate we were astonished to see beautiful landscaped gardens and a well maintained courtyard.
The room was big for just the two of us, and included a refrigerator and microwave. The only bad part was that the room had a very musty odor that I think was coming from the old air conditioner unit. But the room was spotless, the sheets were clean, and the shower was super clean. The bed was very comfortable. And believe me I care about that.
We didn't have breakfast there, but looked in and saw it was a usual cheap hotel breakfast with nothing special. The maintenance crew was busy cleaning down the pool area every single morning.
The place was so quiet. We didn't hear any noise from our room or in the public courtyard area. We were so surprised when we went to check out the breakfast area to see that the room was packed with people. We never heard them. All the guests were quiet and well behaved while we were there.
If they could only get rid of the musty smell in the room and upgrade their air conditioners I would stay there every time.

Room Tip: Don't know if all rooms have that musty smell, but I'd check out the room first to see if it...
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  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
“terrible experience”
1 of 5 stars Reviewed 4 August 2011
1
person found this review helpful

I was with my husband and my two daughters in July at the hotel. It was terrible. One big fraud. There is no connection between what you see in the pictures on the website to the actual reality. We got a small room suite not very old with an old TV with 2 small beds that are not sufficient for 4 people ( we asked to change room but were told that all the rooms are the same. Breakfast was very shameful and very basic with no eggs, no fruits except bananas. In short, do not get close to the hotel.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Fairfield
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“You get what you pay for.”
3 of 5 stars Reviewed 29 July 2011
2
people found this review helpful

I didn't think the hotel was so bad - we got what we paid for - but my husband hated it.

A few things to be aware of if you will be checking in late at night: The cancellation policy says that if you cancel your reservation within 24 hours, you'll be charged for the first night. If you don't arrive until after 9-10pm on the first day of your reservation (or, say, 1am that night, like we did), you will automatically be charged for the first night (on the card you reserved the room with, regardless of what you pay with). Upon your (late night) arrival, you will also pay for the full hotel stay (including the first night again). The fee that was charged to your account for failing to arrive before 9pm will then be refunded, but (depending on your bank) it might not make it back into your account immediately, so if you were counting on that money being in your account, it's something to take into consideration. Also, that late, the parking lot fills up quickly and good luck getting anything larger than a compact into the carport areas.

The pros: The landscaping is extremely pretty. Flowers and benches and walkways everywhere. The pool was clean, lighted, and warm. We didn't test out the hot tub, but there were several people in it. There is a microwave, stovetop, and mini-fridge (that was very cold) in the room, as well as two closets (one large and one small), an iron and ironing board, and several shelves in the large closet. We didn't hear any noise at night, but our room was near the stairs (of which there are several; no elevator that I saw), and people were extremely noisy starting around 7:30am. The girl at the night desk was very friendly and efficient, and the woman at check-out was the same.

The cons: The hotel room is tiny. We are a family of five and while I expected it to be small, the room was exceedingly cramped. We brought a pot to boil water and it took over half an hour for the water to get up to a boil. That was somewhat annoying. The second night we found that if we started out with hot water, it took about half the time. The air conditioning was pretty ineffectual unless you let it run all day while you were gone, and our first night was unbearable as the room was too hot to sleep and didn't cool down until it was time to get up. The pillows were awful - bring your own (unless you enjoy lumpy bits of disjointed stuffing thrown into a pillow case!). There's no fan in the bathroom (there is a window), so it gets extremely hot and wet in the room while showering. The shower has amazing water pressure - it's really strong - but it nearly takes your face off and there's no way to change that (I listed this as a con because while my husband loved it, it wasn't great for washing the kids). The carpet was disgusting; prepare to wear shoes at all times while in the room or leave gross, black footprints on the bath mat when you go in to take a shower (ew!). And $6.95/night or $19.95/week for wired internet ("wireless internet coming soon!") - not a huge fan.

Neutral: As stated in several other reviews (which I read before going), there are long term residents living in the hotel, but other than encountering a few doing their laundry on the way to the pool, we didn't really notice them. There is a continental breakfast that I didn't bother to wake up for. Husband says it was fruit, coffee, toast, and mini-muffins. He brought me back a banana. Other than the carpet, the room was clean but worn; the counters, closets, and bathroom were clean. The bedspread was a bit stained when I pulled it down, so we just took them off completely and used the blankets underneath. The bed was bouncy and not the most comfortable, but not awful (husband hated it, too). You're only given three towels (again, family of five; that was fun), but we didn't try to ask for more, so maybe that would've worked. The tv is tiny, but we were on vacation and didn't spend much time in the room, so that wasn't terribly important to us. There is a locked gate you have to go through to get to the rooms (you're given a key to the room and a key to the gate/pool). The back parking lot is locked until 5am and there appeared to be a security guard patrolling the grounds when we arrived the first night.

Overall: I probably would not stay here again. The convenience of having a stovetop and fridge in the room was excellent, but it wasn't worth the headache of cramming so many people into such a small, confined space with inadequate air conditioning and no ventilation. If you need a quick, overnight stop, it's not bad, but I wouldn't try staying with more than two people for an extended period of time.

Room Tip: Bring your own pillows and a/c.
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  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about California Suites Hotel

  • California Hotel San Diego
  • California Suites
Address: 5415 Clairemont Mesa Boulevard, San Diego, CA 92117
Price range (per night):* INR3,065 - 4,514

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