Roaches and a spider crawled on my arm. I dropped my drink & used a handtowel to clean up the mess. They charged me $3 for a .50 cent scratchy handtowel. If they would clean and fumigate these rooms, I wldnt of dropped my drink. I called to see if they wld reverse the charge and the lady just kept repeating herself that the towel was dirty, in her broken english. I've stayed thr before and nvr had an issue but now they seem to be going down hill and they don't care about their customers. Waste of money and no real customer service. They dnt teach those people anything on how to provide excellent quality customer service but I guess what do you expect from a ROACH MOTEL!!!!
- Knights Inn San Diego
- Knights Inn San Diego South
- San Diego Knights Inn
