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Hotel Occidental – reviews, photos

2.0 of 5
410 Elm Street, San Diego, CA 92101
Hotel amenities
Hotel Occidental
Ranked #186 of 246 hotels in San Diego
3.5 of 5 stars 104 Reviews
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104 reviews from our community

    Trip type
Traveller rating
    54
    21
    7
    10
    12
Date Rating
West Bloomfield, Michigan
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“"This Hotel Needs Revamping of Staff and Management"”
1 of 5 stars Reviewed 27 September 2011
1
person found this review helpful

Please shut this hotel down. Bedbugs,an occasional rat,mold in the bathroom area, and a rude staff and manager. Illegal use of credit cards. No deposit back that was payed for when checking in and no refund when kicked out(accused of messy room and smell) with prepayed 2 weeks in advance. Disputing American Express Card charges. Contacted the BBB and the Health Department of San Diego. Look for more disturbing reviews on Yelp.com.

  • Stayed September 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
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Ask chanel49 about Hotel Occidental
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HNLHUTCH, General Manager at Hotel Occidental, responded to this review
26 October 2011
We at the Hotel Occidental would like to thank you for your kind review. We have addressed your concerns, both with the BBB as well as with your credit card company. We are pleased with both of theses professional companies, and we look forward to doing more business with both. Thank you for your stay. Have a great Day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
90210
1 review
2 helpful votes 2 helpful votes
“I am a Victim of Identity Theft Hotel Management”
1 of 5 stars Reviewed 15 September 2011
2
people found this review helpful

On September 10th at 10am a front desk employee of the Hotel Occidental, used my credit card information, billing address and identity to make online purchases without my consent The goods were being shipped to Amalia (Maly) a front desk employee at the Occidental address. I was a guest of this hotel and this is where the individual obtained my information. I have filed a reports with the local police, the City Attorney, District Attorney, Better Business Bureau, the Secretary of State and the FTC. They need to be investigated and possibly SHUT DOWN! I have attempted to speak with the manager Jeremy of this hotel and he was very rude, abrasive, unprofessional and hung up the phone in mid conversation. Once the investigation is complete, I will be pressing charges against the individual and the hotel. BEWARE! They may be doing this to other guests!!

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask J W about Hotel Occidental
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HNLHUTCH, General Manager at Hotel Occidental, responded to this review
24 September 2011
Hello. We apologize for what may have taken place here at our beautiful hotel. This is certainly not the perception that we'd like to portray. As we have been saying from the beginning of this ordeal, we fully support you in finding out what occurred, and we have been actively investigating this situation, and will be taking necessary actions, when this incident is investigated and found to be true. We are asking you, again, please contact us with any information re this situation. We can't take any actions without your support and proof of what allegedly occurred. We have been trying to reach you for a week now. We'd like to get to the bottom of this, but we have nothing to go on, other that a phone call all alleging the use of your information. We are waiting to help you...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“Perfect for college students on vacation or doing an internship!”
4 of 5 stars Reviewed 12 August 2011
2
people found this review helpful

I came to San Diego for an internship for 2 months. After searching for a hotel that would be in my price range I came upon Hotel Occidental. It is a lot like a dorm building which I would only recommend for people who are young or adults who don't mind sharing a bathroom and shower. I paid 160 every week with an extra 25 bucks for my boyfriend to be a guest. Parking is a pain in the butt until you wait for the meters to be free. They offer parking in the hotel but it is very limited. I suggest you bring a pillow because the ones in my room were horribly flat. The hotel does offer internet which only had a few random issues during my stay. I enjoyed that the bus i had to take to get to my internship in Hillcrest was two blocks away. I wouldn't suggest walking around here at night alone but it's certainly not the most dangerous area i've ever seen. There is a password code for the entrance door which makes me feel safe except when other guests of the hotel let random strangers who didn't live here in the door. There was a homeless person sleeping in the lobby all night long!

As for the kitchenette, you basically wash your face and brush your teeth in the same sink that you wash dishes in. it was a little difficult to prepare my meals in the microwave but I managed fairly well. I just wish that the mini fridge has a better freezer section. i couldnt have frozen goods which made it harder to spend less on eating out.

The manager and all the other employees were pretty nice and I never had any issues with them. All in all I will gladly stay at this hotel again and I plan on it in december.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mandabearrx about Hotel Occidental
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Potomac, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Sold my prepaid three night room and greeted with apathy”
1 of 5 stars Reviewed 21 February 2011
5
people found this review helpful

prepaid a month before. Showed up and they were unapologicically full at 5PM wednesday 2/16/11. No apology. Guy at desk didn't care. No help in finding someplace else and not answering phone for 5 days during business hours when trying to arrange refund. The place looked cool. When they go out of business and someone who cares a little about the customer buys it, it may be worth looking into. STAY AWAY until the place goes out of business--and it will based on my experience.

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask 6BQ about Hotel Occidental
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
1 review
4 helpful votes 4 helpful votes
“Horrible, bedbags”
1 of 5 stars Reviewed 13 October 2010
4
people found this review helpful

Infected of fleas and thumbtacks, bedbags infected. The people of receipt know the problem and nevertheless it rents the rooms. Hotel to demand

Stayed October 2010, travelled on business
Was this review helpful? Yes
Ask benymiller about Hotel Occidental
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Hotel Occidental Also Known As

  • Occidental Hotel San Diego
  • Occidental San Diego
  • Hotel Occidental San Diego
Address: 410 Elm Street, San Diego, CA 92101

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