After travelling for four weeks through the United States, we didn't want a to end a great stay in this country in a cheap city hotel. So, we decided to book a Best Western Plus, thinking that the plus meant that this is a upgrade on the usual Best Western standard. During the four weeks in the USA we had used a lot of Best Western hotels and that resultated in a promotion in their awards programme from Gold to Platinum. When we arrived the Platinum status wasn't in their booking, so I had to ask for the welcome-packet for Platinum members. Next, we didn't get the upgrade in the room that usually belongs to a Platinum status in a loyalty programme. The room we got, was small, but clean. The breakfast was average and the hotel didn't have a pool. So, we could not see what was "plus" in this hotel. We have stayed in much better Best Western hotels during our trip that didn't have the "plus-status". Finally, we wanted a late check-out at 5.30 pm, because our plane left San Diego at 8 pm that night. We had to pay a charge of $75 for keeping the room for another couple of hours, although one of the benefits the Best Western Rewards programme offers to Platinum members is a late check-out upon availabilty. And the room was available, because the hotel was virtually empty the day we left San Diego. So in all, a bit disappointing. The member of staff was the only real plus to the Best Western Cabrillo Garden Inn. He was nice and helpful.

This place is a find! Clean rooms, reasonable parking, free breakfast. It's not a frills place, nut clean and comfortable. I would stay here again no question. Friendliest staff I've encountered in the last five years!

We were able to check in early, upon our request, which was wonderful! The room was a bit small, but very clean. There is no fan in the bathroom, which was very odd. The bathroom was so small, I could barely get in and close the door. We enjoyed the roof top balcony area. It was very nice. Parking lot was a bit dirty with trash etc... Located across the street from a market, which was convenient. Just a short walk from downtown and gaslamp.

When we asked front desk for dining recommendations, she was unable to provide us with a clear answer. She replied with something like "well, there's hundreds of restaurants in the area". It was more difficult than it should have been to get her to suggest a single place. Same thing when we asked what beach to go to and how to get there. Either she wasn't familiar with the area or she really was overwhelmed with all of the choices...

We were in town for a wedding and upon returning from the wedding that evening, there were two parties going on in the hotel. One was two doors down from us on the ground floor and the other was directly above us and two doors down from that upstairs. I quieted the people next to us on my own, but could not get the people upstairs to stop yelling and rough housing. I called night audit who said he did not hear anything when he was outside in the parking lot. Period. End of discussion, I guess. I told him it was 2AM and I needed to sleep, and asked if he could move our room farther from them if he wasn't going to quiet them down. While he was bringing keys to our room, I was outside and the party was throwing things off of their balcony into the parking lot. We were never offered a discount or even an apology for this disruption!

TIP: If you stay here, request an upstairs room- the walls/floors are paper-thin and you can hear EVERYTHING if someone is above you!

Probably will not stay if we ever return to San Diego. This was our first trip to this city. Upon walking around etc, I would probably take a look at the Days Inn next door...

booked hotel at the last minute, and got a great rate. small, very nice
property. room was exceptionally clean, bed very comfortable, nice bathroom
with great shower. front desk staff very nice and helpful. hotel is
central to everything and cabs were easily called to area attractions.
this is one of the "best" best westerns, i have ever stayed at.