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Holiday Inn Express San Diego-Sorrento Valley – reviews, photos

2.5 of 5
5925 Lusk Boulevard, San Diego, CA 92121
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Holiday Inn Express San Diego-Sorrento Valley
Holiday Inn Express San Diego-Sorrento Valley
Holiday Inn Express San Diego-Sorrento Valley
Holiday Inn Express San Diego-Sorrento Valley
Holiday Inn Express San Diego-Sorrento Valley
Holiday Inn Express San Diego-Sorrento Valley
Ranked #54 of 246 hotels in San Diego
4.0 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    27
    21
    5
    3
    0
Date Rating
Boston, MA
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
56 helpful votes 56 helpful votes
“First time at a Holiday Inn Express”
4 of 5 stars Reviewed 22 November 2011

I have to say that my stay was a pleasant one. I was there for three nights on business. My room was clean and spacious. I had a sitting area with a small sofa and a small microwave and fridge at my disposal. At check-in I was greeted with a plate of cookies as well as a gift bag with a bottle of water, a granola bar, and a bag of Doritos. Nice touch.

The computer system was down when I checked in, but they verified my reservation off of a checklist and just asked that I come back later to provide a credit card and sign in. They really kept the inconvenience down to a minumum.

The complimentary breakfast was hot and plentiful.

My only complaint was the lack of a restaurant and bar on the premises. They do have a Chili's restaurant in the parking lot, but they closed rather early as it's in a business district.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
15 February 2012
Dear Valued Guest,
Thank you for investing the time to tell other travelers about your stay at the Holiday Inn Express Sorrento Valley. We are delighted to hear that for your first stay at the hotel that it was a “pleasant one.” We are glad that you enjoyed the comforts of your room and took advantage of our amenities such as the fridge and microwave that we offer in all our guest rooms. We are also glad that you were able to make time for our complimentary hot deluxe continental breakfast that we serve daily. We continue to strive in working hard to provide our guests with well maintained rooms and quality guest services, and are glad that this was no exception even when our computer system was down. We thank you again for taking the time to tell guests about your experience at the Holiday Inn Express Sorrento Valley and hope you will stay with us again in the future.
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Las Vegas, Nevada
1 review
“My stay at the Holiday Inn Express”
5 of 5 stars Reviewed 23 October 2011

First, I want to give a warm thank you to two of your professional staff members, Cece & Ester for the warmth and courtesy both of you have shown me. In my opinion, a hotel is just a room. It's the supporting cast the makes one feel at home and that's what I felt while I was here. The room was very clean, but what I appreciate most when traveling is peace and quiet and I got just that. Whenever I come to San diego, this will definitely be my first choice in accommodations. Thank you once again. I highly recommend it to any travelers.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIESV, Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
12 November 2011
Thank you for posting such a positive review of our facility. On behalf of everyone here at the Holiday Inn Express Sorrento Valley, we would like to thank you for staying with us. We are delighted to hear that our goal of providing exemplary service to our guest was met.
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california
Senior Contributor
34 reviews 34 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Very nice hotel”
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

We went to Del Mar to watch the ponies and stayed over at this hotel. It is located in a corporate area which is a plus and a minus. On the plus side, very little traffic noise, on the minus not much around it as far as restaurants. There was a small shopping center but everything was closed for the weekend. We drove into La Jolla which was pretty close and found a really good Italian restaurant and a great pizza place. The staff was freindly and accommodating. Get to the breakfast early, this room filled up with no place to sit.

The room itself was clean and large, almost like a suite.There was even a microwave and a double dorm size fridge. There was plenty of parking. Internet speeds were on the slow end but I have noticed that lately at Holiday Inn express hotels. I now bring my own broadband2go with me to avoid it. I would recommend this hotel and would stay here again.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
16 February 2012
Dear Valued Guest,
Thank you for taking the time to review your stay at the Holiday Inn Express Sorrento Valley. We are delighted to hear that you found our hotel to be “very nice” during your visit to Del Mar. As you mentioned we are located in a corporate area but are also fortunate to be in a central location where places such as La Jolla, Mission Beach, as well as Sea World and Legoland are all just a short drive away. We strive to work hard in providing guests with quality guest services and well maintained rooms and are appreciative you took notice and told other travelers. We are also glad that you were able to take advantage of the amenities in our rooms such as the microwave and refrigerator and glad that you were able to have our complimentary hot breakfast in the morning. We again thank you for investing your time in reviewing and recommending our hotel and look forward to having you as a guest in the future. Thank you.
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Southern CA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
“Pleasant Stay”
4 of 5 stars Reviewed 18 August 2011
2
people found this review helpful

We enjoyed our stay at this hotel. It is in a business park area, so it felt very safe and uncrowded. It's about 15-20 minutes from the Sea World area of San Diego. The hotel itself is very clean and service was excellent. Our room was spacious and comfortable with a king bed, armchair, flatscreen t.v. and computer desk. Free Parking, Wifi and breakfast buffet is also included. I would stay here again and would recommend it to others.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Etrnlife about Holiday Inn Express San Diego-Sorrento Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIESV, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
23 August 2011
Dear Valued Guest,

On behalf of everyone here at the Holiday Inn Express and Suites Sorrento Valley, we would like to thank you for writing such a wonderful review of our facility. It was an honor having you here and we are very happy to hear that you enjoyed your stay. We are located in a business park area so not only is it safe and not crowded as you mentioned but also ensures a quiet stay for our guests away from the hustle and bustle of the city, main streets and freeways. We are pleased to hear that you enjoyed our newly renovated rooms and our delicious hot breakfast. Thank you again for staying with us and we hope to see you again soon!

Sincerely,
Elisa Santos
General Manager
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Chandler, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Best Hotel Stay EVER”
5 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

This place is so nice! The rooms were so clean and new! Overall it was great! The beds were incredibly comfy and how about a nice flat-screen tv with cable to watch while you relax?! Loved it! My only one small complaint was that for some reason the fridges that kept all the juices, milks etc... cold in the breakfast area were not very cold so the milk seemed a little luke-warm. But that really is nothing compared to how great the rest of the place was. We will definitely remember this place for the next time we go to San Diego!

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  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask chelan29 about Holiday Inn Express San Diego-Sorrento Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIESV, General Manager at Holiday Inn Express San Diego-Sorrento Valley, responded to this review
5 August 2011
Thank you for you wonderful review! We are very pleased to hear that you enjoyed your stay here at the Holiday Inn Express Sorrento Valley. Thank you for your comments concerning our breakfast refrigerator, that was promptly fixed and we thank you for calling that to our attention. We recently upgraded our facility and are happy to hear that you enjoyed the benefits of the remodel. It was an honor having you here at our facility and we hope to see you again soon.
Sincerely,
Elisa Santos
General Manager
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Additional Information about Holiday Inn Express San Diego-Sorrento Valley

  • Holiday Inn San Diego
  • San Diego Holiday Inn
Address: 5925 Lusk Boulevard, San Diego, CA 92121
Price range (per night):* INR7,746 - 13,208

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