I chose this hotel because of the positive reviews on this sight, but it didn't fulfill my expectations. The front desk personnel were amazing, so that was a giant plus and we came in early enough to grab the fantastic cookies BUT the facility was showing some signs of difficulty. (front doors would not shut, and the the elevator carpet was severely stained...not good first impression!) I wanted to "treat" my mother, but she complained all the way up to the room.

The room itself was nice. Nothing to complain about here. And Holiday Inn does have some good beds. If you want to primarily get sleep, this is an excellent facility. However, if you want to "hang out" with your family or friends, there really is not good place to do that. The pool area was stark and very small.

The breakfast was actually exceptional. small touches made it great. That is why I say for business this is perfect...good sleep, good breakfast and quiet because it is in a business park.

But for my picky mother---not good enough!

The rooms are nice and modern. The free breakfast was satisfying for adults and children. The pool was nice and fun, larger than most. Hot tub was spacious, felt very nice after a long day of walking. It is about 25 minutes from downtown and other main attractions but it is great value and our family would stay there again.

Just completed a 2 night stay at HIX-Sorrento Valley.

The Front Desk Clerk, I can't remember her name, was amazing. Very warm and informative,and as a Gold Priority Club Member, I was given a gift (chips, water, candy, chocolate bars, etc). Which was great, as last year I was a PC platinum and not once was I offered anything!

The rooms themselves are fairly nice but you can definitely tell they have been remodeled, and they look and feel remodeled a few years ago.

A couple of pet peeves I noticed here:
-No Bathroom fans, just those passive ones which I don't know do anything
-They don't vacuum daily
-Slow Draining "drains"

The stay is far from anywhere so make sure you have a car!

Son and wife tried out the pool and said it was good.

Overall a good stay with just some minor nuances!

Stayed here for 3 nights...rooms were huge with fridge and micro, bed soft and nice modern decor. Closet is open and small...if it had doors and were wider it would have been better. Bathroom was spacious but shower was overly strong with no adjustment avail. There was a nice sized flat screen with lots of desk space. Pool looked clean and there was a laundry facility which was 1.50 per load. Parking and Internet were free! Breakfast was great with eggs, bacon, muffins, bagels, cereal, cinnamon rolls, yogurt, milk, juices and coffee...well worth it! There is also a gym with limited equiptment. Overall very nice for a Holiday Inn...and on the newer side. Closest grocery is Vons a few miles up the road and there are a lot of eateries in the same mall area. Directly across the hotel is a Chili's. Would stay here again! :-)