Nicki at the front desk started our visit out with a smile and never stopped amazing us with her personality and kindness. We were allowed to check in early and shortly after checking in we received a knock at the door with a personalized letter welcoming us and wishing me a happy birthday with her desire to hear all about our adventures.
The valets were very personable, and nice. Each of the employees that we encountered took the time to say hello. The breakfast crew in the mornings were efficient and welcoming as well.
The breakfast offered something for everyone with hot and cold dishes available.
The pool area was nice, although there is no jacuzzi.
The rooms were very nice, but the sliding doors of the bathrooms were able to be heard from one room to another. The sink area was more suited to a single person.
the kitchen was well equipped and even came with microwave popcorn.
The location was perfect for exploring Gaslamp, the Embarcadero and Seaport Village.
Overall, this was a fabulous experience with a lot of it due to Nicki and her warm and inviting welcome!
