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Donna0004
San Antonio, Texas
43
Oceanside Gem
5.0 of 5 bubblesReviewed 24 Sept 2011
This is a diamond with a clear-cut mission:to deliver the friendliest customer service around. Rooms with a view of sunrise early morning surfers provide instant relaxation. Bath products are top shelf. There is a great massage room ground level and dinner delivery from close restaurants. This is the best place to stay in the San Diego area.
Date of stay: June 2011Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (3,210)
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Reviewed 24 September 2011

Wonderful hotel...great service..friendly staff...beautiful rooms and views..chocolate chip cookies every day..YUM........have been here 12 times and love it more each trip......boardwalk is great for walking.......location is perfect.....pool and spa are fabulous.......3rd floor is the best for ocean views....if in PACIFIC BEACH stay at this hotel!!!!!!!!!!!!!!!

Date of stay: August 2011
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank chanel49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2011

Our 4 night stay at Pacific Terrace Hotel has been great. The rooms are updated, clean and very nice. Hotel staff is courteous and goes above & beyond. Soft drinks/water is available at the pool all day & they are literally right on the ocean (within a few steps to the sand!) Their breakfast is wonderful & priced well for what you get. We visited the zoo & Angela (consierge) was very helpful with discount tickets and directions. We would definitely recommend staying here. It's a great place!!

Room tip: Partial Ocean view is still a wonderful view & you get 50% off your breakfast with the purchase of a stay in these rooms!
Date of stay: September 2011
  • Trip type: Travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank Carter1234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2011

Our 3rd stay at the property was complete with 9+ hour power outage that adversely effected much of SoCal, but the staff was prepared and gracious with their provisions & hospitality. Outstanding location, Location, LOCATION... As a youngster growing up at kennel on Pacific Coast Highway in Malibu I'd gaze over the wall at the ocean; as a guest at PTH (from Santa Fe, New Mexico) I gaze from the balcony, inhale deeply, and feel young again... Phil

Date of stay: September 2011
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelRanger87508
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2011

Not only the nicest hotel on the beach, but incredibly prepared when the power went out Sept. 8th for almost 12 hours. Every room was given a lantern, (thank goodness!), and staff in the dining area set out cheese, crackers, trail and chex mix packages galore, evian water bottles, and best of all, free wine! Rooms were lovely, beds cozy, and all very clean. Staff members were always pleasant. Pricey, but worth it.

Room tip: 3rd floor rooms have great ocean views.
Date of stay: September 2011
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank runaway_with_me
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PTHSanDiego, Guest Relations Manager at Pacific Terrace Hotel, responded to this reviewResponded 20 September 2011

Thank you for staying with us and for your compliments. We can never be prepared enough for a natural disaster or state of emergency but we will always give the best service possible and we appreciate your patience and understanding. I hope you made it home to Canada safely and we would love to see you again if your travels bring you to San Diego in the future.
Sincerely,
Angela Hansen
Director of Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2011

Here is the wonderful hotel I stayed at in San Diego - the www.PacificTerrace.com ... right on the beach, small boutique style with impeccable service and fantastic rooms. A combination of Tommy Bahama and Ralph Lauren styling, very spacious and inviting. It gets my highest recommendation and I'm pretty darn picky.

Room tip: They are all good, but second or third floor ocean view rooms have the advantage.
Date of stay: September 2011
  • Trip type: Travelled on business
    • Value
    • Location
    • Rooms
    • Service
Thank mcrosson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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