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Residence Inn Topeka – reviews, photos

3.0 of 5
1620 SW Westport Drive, Topeka, KS 66604
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Residence Inn Topeka
Residence Inn Topeka
Residence Inn Topeka
Residence Inn Topeka
Residence Inn Topeka
Residence Inn Topeka
Ranked #21 of 31 hotels in Topeka
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    8
    2
    6
    2
    1
Date Rating
Chicago suburbs
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
“Overpriced and poor maintenence”
3 of 5 stars Reviewed 4 September 2010

Stopped here with our kids and needed a suite which was quoted at $185. Ouch. I called the hotel directly and asked for a better rate and was given $96 which is more in line with the quality of this place.

The maintenance is awful. We were given a room that had an extremely poor fiberglass patch job in the bathtub that could cut your feet. Basically, the room should have been shut down until they could have replaced the tub. We brought in our luggage and our kids told us there was a fake frog in the fireplace. It ended up being a real frog. There was a thunderstorm and I realize it may have been blown in from up above, but I would have least thought that there would have been someone on staff who could have removed it. I went to the front desk and they graciously gave us a new room.

The new room was extremely hot and I gave it an hour before I went back to the front desk again. The lady there was very nice and had no problem giving us a THIRD room! We would have stayed in room one if a maintenance person could have removed the frog and would have stayed in room two if they simply could have replaced the a/c filter that kept it from blowing out much air.

Anyway, room three looked like the sheets hadn't been washed so we removed the sheets from room two and went to bed. We lost 2 hours with all of these problems. It appears from our 'tour' of the rooms that some rooms have been upgraded while others are dated. Lots of dings and scratches that normally would be touched up in a hotel of this class.

Breakfast was alright, though not as nice as other Residence Inn properties we stayed at. Front desk personel was friendly, but frankly, a little lazy.

We had a dead car battery the next day and they looked all over for jumper cables that they were suppose to have. I don't blame them, but another indication of not being up to speed with the amenities of most RI's and for some reason rarely having a maintenence person working. The maintenance guy came in as we were eating breakfast and he spent about 20 minutes talking to the front desk staff. We certainly were aware of maintenance needs that he should have been tending to.

There's no way that a suite at this place should be quoted at $185 for a suite. Big city prices and small town service and maintenance.

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask yousah about Residence Inn Topeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston SC
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Just Average”
3 of 5 stars Reviewed 8 August 2010

It seems all the Residence Inn's I have been staying at latley have just been average to below average especially for a Marriott. I again was disappointed in this one, nothing specific, just not up to par for Marriott

  • Stayed August 2010, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask grayt63 about Residence Inn Topeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Never got to stay here - overbooked”
1 of 5 stars Reviewed 1 July 2010

When we arrived at the hotel, we were informed that they had overbooked and had no room for us. We were given a complimentary room at their sister hotel, Comfort Inn, down the street. Nice that it was a free room, but not happy about switching to a hotel that we had not researched. We ended up getting a room with double beds in the sister hotel and the room was very smoky, even though it was supposed to be a non-smoking room. So, we can't rate the Residence Inn on their rooms because we never got to stay there, but we can tell you to beware of reserving a room at Residence Inn because of this overbooking issue.

  • Stayed May 2010, travelled as a couple
    • 1 of 5 stars Service
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Ask foxboxcolo about Residence Inn Topeka
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“Roomy, comfortable, and perfect for a family with kids”
5 of 5 stars Reviewed 29 May 2010

I booked this hotel at the last minute on our way back from CO and the girl gave me an excellent rate compared to what I could find on the internet. We got the two bedroom suite with connecting family room and kitchette which was perfect for our family of four as well as our mother-in-law. The breakfast was amazing for a hotel and if we had arrived a little bit earlier that evening, there would have been a hot dinner with drinks as well. The beds were actually very comfortable and all of us slept great! If we ever return to Topeka, this will be our hotel of choice!

  • Stayed May 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jenmiller77 about Residence Inn Topeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Leonard Wood, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel, Great Price”
5 of 5 stars Reviewed 28 December 2009

Very nice hotel with a very large room. There is a bedroom with a king sized bed with a closable door and a pull out couch. Perfect set up for a family and very reasonably priced. Free "lite" dinner on Mondays, Wednesdays, and Thursdays is a nice touch.

  • Stayed December 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JAlanAnd about Residence Inn Topeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Residence Inn Topeka

  • Topeka Residence Inn
Address: 1620 SW Westport Drive, Topeka, KS 66604
Price range (per night):* INR7,245 - 9,140

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