Terrible location. 20 steps away from interstate highway. Loud road noise is guaranteed to keep you up. Front desk staff is marginal. Not the average staff attitude expected at Marriott products. Internet use (wifi) is slow, and is promised to disappoint. Don’t expect any food served most nights, and when you get (scraps) it, they have opened a can of a Hormel product. No beer served, hey, they say this is Kansas! If you need to know what’s on T.V. any night, just ask the front desk staff, hey, they spend most of their time watching T.V.; however, it seems to work, cause I asked for a wake-up call and got it.
Overall, this hotel is not recommended. I would even dare to say that this is the worst business stay I have ever had. There are way too many hotels around the area. Take your time and look.
There is one thing I must say. It was very clean, and the maid service is better than most Marriott’s I have stayed at. Usually, it’s the other way around. Good job maids! You saved this hotel from getting a one star rating.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 March 2012
Thank you for your feedback and kind words about our housekeeping staff. I apologize you had a negative experience at our hotel and I want to assure you that these issues have been addressed! We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what we are doing right. We hope with our continued efforts to improve, you will keep the Residence Inn in mind next time you stay in the area. Once again thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC