I have stayed at this Candlewood for almost 4 years for business travel. I could stay at many other hotels but have no desire to stay anywhere else. The staff are friendly, beds are very comfortable and it is always very clean. The kitchen facilities in the rooms are very convenient. The recent addition of weekly managers reception with catered evening meals featuring local restraunts is a real plus. If there is any problem the maintainence staff take care of it right away. It is just a very comfortable place with a home like atmosphere.

After staying at the Candlewood in Salina, KS we decided to try a night at this one in Topeka. The desk clerk was nice. Our room was clean and nice, the beds comfortable. It was right off the highway so you definitely heard the highway noise which normally doesn't bother me. Our refridgerator hummed quite loudly and the air conditioner was also quite noisy. Couple that with some noisy hallways and I didn't sleep very well. When we checked out the next morning the girl at checkout couldn't find us in the computer. She called her Manager who was not available. I had to leave without a receipt and left instructions for someone to contact me ASAP. A few hours later the clerk called to inform me that the guy who checked us in did not enter it correctly into the computer. The Manager had found us though and billed my credit card for our stay. She gave me the correct amount. While this was an ok place to stay I'm not sure I will visit again. Too many other choices in the area.

I've stayed at the Candlewood Suites many times over many years. It had already earned its place as my first choice when staying in Topeka, but now it has taken it up a notch. They've added movie nights on Tuesday and Thursday, with fresh popcorn. On Wednesday there is a manager's reception featuring dinner on the house from area restaurants. Sometimes it is just pizza, and chicken wings, but others it will be great food, like Italian from Johny Corino's. These perks are great, but the real reason this is the best place to stay in Topeka is the helpful staff, who keep the place running smoothly and always with a smile. It's almost as good as home.

I have stayed here many times, under the previous management. The new management is really poor. I requested an early check-in, as a Plat PC member, I thought one hour was reasonable. You would have thought I requested that the front desk lady stop the world from spinning. I ended up checking in 30 minutes after the posted check-in time of 3 pm because my room was still not ready and the next shift had not gotten any updated info from the housekeeper as to IF my room was ready.
And don't even ask, as a PC member privilege, for a late check-out. Again, the staff was aghast that I would even ask.
I will never stay at the Candlewood again. There are plenty other IHG hotels to stay in at Topeka that would welcome any PC member to stay with me and make them feel welcome.
Property needs updated and some customer service training.