We come down to Furniture Market every year, I love Tupelo and the people are wonderful here. This year we did not book in advance and we were very glad to find a room at Best Western..it is in an excellent location! shopping, restaurants, entertainment.

Our room was very nice, very clean and the staff was very congenial and we have booked reservations for January Furniture Market, the rates are very reasonable, we enjoyed our stay and plan on future stays.

The surrounding area is nice although the hotel itself is like a cheap, smelly, unclean motel experience. The smell is so bad you cannot sleep. It just gives you that unclean, don't want to touch anything feeling.

We stayed here for a swim meet--big mistake.

Don't get me wrong. The location is great, the rooms are nice. The microwave and refrigerator are a nice touch.

But . . . the service was terrible. We stayed there for three days. Our room was never cleaned--the maids simply made the beds and left. They didn't empty the trash; they didn't leave us fresh towels; and they darn sure didn't change the linens even after my husband made a special request that they do so on the second day of our stay. Finally, the pool had a lot of debris in it--I wouldn't even consider letting my children get in it.

When we complained to the management (on the second day and when we checked out), we were simply told, "I'm sorry. As far as I know, the rooms are supposed to be cleaned." As far as you know????

There are a LOT of places to stay in Tupelo. Pick a place other than this one.

No matter how good the hotel, I make it a point to stay in hotels where the door to my room is not accessible from the outdoors. That is the reason for my concern with this hotel and I don't suggest it for "out of towners" or business women traveling alone.