We were visiting Boston for one night -- attending a Red Sox game - prior to spending our vacation on Cape Cod. Prior to booking our stay, we inquired about parking and was told parking was available at a garage next store. We booked our stay at the Buckmister as we thought a garage would be more secure than a surface lot.
Our car was broken into and items taken sometime during the night. Both the garage and hotel disclaim any responsibility. The parking garages policy of closing one hour after the game basically means the employees go home at such time NOT that the lot is secured. In fact no gates are closed, security cameras are facing backwards -- it does not appear that the garage takes reasonable care in protecting the overnight cars.
The hotel claims that they simply reimburse the garage for the discount being given hotel guests and the hotel is not involved in the operation of the garage -- fair enough -- but it is very misleading for the hotel to represent that parking is nearby - when they know the parking is not secure overnight. They are a hotel -- they know the cars are going to be there overnight!
I would not recommend anyone stay at the Buckmister if they are traveling with a car.
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