A beautiful hotel in a great location, but the rooms do not have minibars. Seriously, a top notch hotel needs a minibar in the room. Four Seasons, minibar? check. Intercontinental? Check. Even the hideous Hyatt in the theater district? Yep, has a minibar. Hotels without minibars thus include: the Red Roof Inn in Fenway; the Howard Johnson's downtown; and, at least according to websites, several local Holiday Inns along the 128 corridor. Oh, and, apparently, the Boston Harbor Hotel.

Booked through the American Express fine hotel program for a business trip, and this turned out to be an outstanding choice.

It is an older property, but all parts of the hotel are recently renovated, look new, and are incredibly well maintained. The lobby and common areas are very nice, and the details in the room are excellent. The size of the room may not be tremendous, but that is expected in a Northeast City.

One of the most polite, professional, and effective staff I have encountered in any hotel worldwide. Very convenient to South Station and the business district, and I suspect other tourist destinations as well. I have stayed at 5 or so other nice hotels in Boston and this was by far the best.

I will note that my dining experience in three different sites was not overwhelming. Food service was somewhat slow, and the food at Meritage was not exceptional. But that should not detract from the hotel itself,

We love, love, love this wonderful hotel. If you want to be treated like a special guest from the moment you arrive, with lovely details like slippers and soft fluffy robes on your bed, music playing softly when you come into your room, beautiful furnishings , incredibly friendly and attentive service from everyone in the hotel, then this is the place for you to stay. It always exceeds our expectations when we stay here.

My husband and I stayed for 3 nights for a convention. We ended up at BHH because I missed the deadline and couldn't get a reservation at our usual destination hotel. How serendipitous for us. From the minute we arrived we both kept saying, "Wow, we need to come back here!" The room was lovely, the spa was great, the restaurants were excellent... but what really sealed the deal was the service. It was exceptional from the moment we walked in the door. We felt special!