This hotel has the basics for an overnight/weekend stay. It was overall clean and the check-in/check/out process was efficient. We had asked for a rollaway bed for our son, but when we got there we were surprised to receive an upgrade to two-doubles. The room was quiet and everything worked just fine. However, the water pressure was rather low. The only inconvenience was the mattress - rather worn-out, which gave us a poor-night's sleep. Parking was conveniently located next door, and hotel has discount arranged with them. Breakfast place not open on Sundays, but staff pointed us to other good alternatives around the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
18 February 2012
Hello LoveTravel,
Thank you for taking time to provided us with your feedback. I am happy to hear that we were able to give you a free upgrade to a Deluxe Room with two beds so that your son did not need to sleep on a rollaway! We try to upgrade our guests whenever it is possible. Thank you for the information on the mattresses. Mattress comfort is such a personal selection and we rotate and replace them aggressively. Your feedback helps us continue to improve.
We look forward to your next visit with us in Boston and I hope you reach out to me personally for any assistance you may need with your future reservations.
We would love to have you as our repeat guests as much as you “Love Travel”.
Kindest Regards,
Emily A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
