We were in Boston this time to help our daughter, who had been admitted to Boston Medical Center for a stroke. She had been found twelve hours later by a friend. We made reservations at the Hampton Inn Crosstown, which is across the street from the hospital and we could walk between the two early in the morning or later at night after visitor hours were over.
Although there are a group of homeless people occasionally, there are also many young student doctors walking the streets to and from the medical center. I believe a homeless shelter is nearby. We were never bothered by any of the homeless people either. There is a CVS pharmacy up two blocks from the hotel's parking area to the north, so this was convenient for snacks and medical needs.
The best thing about this hotel was that the manager is sensitive to the needs of its guests who have family members staying at the hospital with life-threatening illnesses. He offered dinners to the hotel guests, as well as the hotel having the policy of including free hot breakfasts that were the best I've ever had at a Hampton Inn or other hotel of the same category. There was always hot chocolate, coffee, tea, and warm chocolate chip cookies to soothe our weary bodies after a particularly rough day at the hospital. These little touches meant the world to us. We are so very appreciative of this hotel manager offering its guests a hot meal in the evenings. I loved the themes, too. One night it would be Chinese food, the next night, Mexican fare, or Italian goodies. We looked forward to the meals each night before hurrying off back to the hospital. We also got the medical group rate since we were there because our daughter was in the hospital.
The rooms were spacious and the beds were comfy, although the pillows were a tad too firm for me. I never had trouble sleeping despite the pain in my heart over what happened to our daughter. The bathrooms were also well equipped and very clean. The front desk staff were very accommodating when we had to extend our stay several times while our daughter recovered in the hospital. The front lobby is bright and spacious, and there is an airport shuttle that is quite expedient. Just call them and despite traffic, they are there quick because they use a special road for shuttles to avoid the notorious traffic at rush hour.
There is a newly remodeled computer room and two elevators that actually work. The only drawback at staying close to any hospital is that you may hear ambulance sirens in the middle of the night occasionally. But with a sound conditioner or earplugs, plus the sound of the room heater, it's less noticeable.
Would we stay there again if needed? You bet! In a heartbeat!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC