I would HIGHLY recommend this hotel to everyone - they have a wide variety of people while I stayed - families, young couples etc and they only time I heard a peep was in the lobby. Hallways quiet ALL night. The entitre staff were extremely helpful and unbelievably quick. We asked for an extra robe, delivered within 5 minutes, same for a coffee pot for the morning. Room service was also not only fast but the food was HOT!! I travel quite a bit and will definitely come back to this hotel. Oh and they also were great w/restaurant recommendations...not only did they send us to my now "new favorite" but had the restaurant hostess greet us by name and lead us by a waiting line to a seat....talk about service!!

Pros: Attentive staff, three nice restaurants on site, newer property, clean

Cons: no preferred seating at restaurants for hotel guests; 1 of 3 restaurants closed for private party (really?!); a bit off the beaten path; lobby was nice but not spectacular; walls were a bit thin.

Spent $400 for a king suite. Nice room but the hotel only has 4 floors so traffic noise is a concern. The rooms was nice but not "old world elegant". Our sitting room was quite large but sparsely furnished. It's a $20 cab ride to downtown; in the winter don't try to walk it - way too cold.

For my money, the Lenox has more charm, more elegance, and a much better location. Hotel Nine Zero is also in the hunt.

I stayed here for one night while on a business trip. The bed was super-comfortable and the staff was great. It was really cozy at this hotel. Overall, highly recommended! The room was very nice. Quiet.

Location in Kenmore Square is perfect. Immaculate, charming rooms are larger than most other hotels. Friendly, helpful staff. Public transportation is at your doorstep. Walk to Fenway, resturants, shops, green spaces. Good value!