Flew from SF to Boston on Dec. 23rd to visit the family in CT for XMAS..
Flight landed in Boston at 9pm, so I had to stay in the city until I could catch a train to my hometown (New London) in the morning.
I can't believe I had to pay over $100 to stay in this dump for one night..
They said "Because it's the holidays, we charge holiday rates" --- are they freakin' kidding ?? It's a Y --- not the Mandarin Oriental...
This place is WAY OUT in the boondocks near the old Navy Yard.. There's a little shuttle bus that you can catch in the adjacent office complex to get to the T --- if you rely on public transit... and in Boston, who doesn't ?? So, that was a plus..
The counter clerk looked a little shady and I wasn't sure if I should give my credit card number to this guy -- but, I chanced it anyway...
The bed was dirty, the shower didn't work very well, and the hot water ran out... but, no bedbugs or roaches though..
No food ANYWHERE except for some cheap Pepsi machine and a few bags of chips in a candy machine...
For $125 smackers I expected better.. But it was late, it was the holidays, and I was tired from a LONG cross-country flight...
I felt violated after checking out..
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 February 2012
Dear Constitution Inn Guest,
Thank you for your feedback regarding your recent stay with us. We are sorry that you had a negative experience. Problems such as the ones that you encountered are entirely preventable and we hope to avoid them in the future. In order to achieve this goal, we have recently added supplemental management and are in the process of rolling out a new operational model and re-training program aimed at improving our services and increasing the satisfaction level of our guests. We are also undergoing renovations to improve the appearance and quality of our facility. Once again, we apologize that you were disappointed and we want you to know that your feedback is truly appreciated. If there is anything more we can do please contact the hotel directly at 1-800-495-9622.
Warmest Regards,
The Constitution Inn Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC