I was here 1 night for business. The hotel has been recently upgraded and provides good value compared to other similar type properties.

Just a few miles outside of downtown Boston right off of 93 (on the south side). Convenient to Boston and Logan airport. the hotel is right near a shopping center that has an applebees and an Olive garden as well as a target and best buy.

The hotel has free parking and free internet that is faster/more reliable than a lot of hotels I have stayed at. The room was on the small side but I would say normal size for boston (I had a 1 bed queen room).

My room was quiet with power outlets near the bed and at the desk. There was a nice flat screen TV with tons of channels (including HD), a fridge, microwave and a workdesk/chair. The bathroom is small but plenty of hot water. The bed was comfortable but like most HIE the pillows were small (a minor convenience). The linens/towels were clean and in good shape and in general the entire hotel was very clean.

The front desk was staff was very nice/pleasant.

This Hotel is great for families wanting to explore Boston. Free Breakfast , warm cookies at 6pm and walking distance to the Red Line T made it easy to get around. The one drawback is the shuttle charge from the airport but we knew about that and they will pick you up at the T ($2 per trip). Buy a Charlie card if you are taking multiple rides for a discount. You can set u tge van for a ride to the station (runs every 1/2 hr ). We just walked as we only had our carry on rolling suitcases , a violin , and a tote bag. even with the snow it was an easy walk. There is also a shopping center behind the hotel. Carol at the desk is wonderful and even remembered us from our stay 6 months ago.

The Desk clerk was a Big B-- / pain. She had to work a double and took it out on my family, Slooow and when I asked for the manager she then cancelled my reservation. Left us without a room and couldn't care less. I dealt with Holiday Inn for 30 years and will never stay at another. How can you cancel a paid in advance guaranteed room. Went to the Best Western and had a nice weekend anyway.

Inexpensive, clean, service, near airport, free parking. Recognized Platinum status with upgrade and gift. Will come back for sure.