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The Langham, Boston – reviews, photos

4.5 of 5
250 Franklin St, Boston, MA 02110
Hotel amenities
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The Langham, Boston
Ranked #17 of 73 hotels in Boston
4.5 of 5 stars 516 Reviews
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516 reviews from our community

What travellers say about this hotel
  • Financial district(14)
  • Very nice(13)
  • Langham hotel(13)
  • Quincy Market(11)
  • North end(7)
  • Post Office Square(5)
  • Flat screen TV(3)
Traveller rating
    269
    169
    44
    19
    15
Only show reviews for Family (71) | Couples (197) | Business (99)
Date Rating
capecod
Senior Contributor
39 reviews 39 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Outstanding Stay”
5 of 5 stars Reviewed 31 January 2012

We were celebrating our 40th wedding Anniv . The staff at the front desk went out of their way in making our stay a special night to remember . 1st they offered us a free They provided us with special touches of wine & strawberries along with turn down service with chocolates & 2 single roses waiting on our pillows when we returned from dinner . It was so very special & something we didn't expect , It made our night & stay at the Langham an unforgettable one !!! Thank you all . We will be definitely be sharing this royal treatment with others what a great place the Langham Hotel Boston is

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Great Hotel & Perfect Location for my needs”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I stayed at the Langham Boston for a business trip that I took to Boston and both the hotel and the location were perfect for my needs. The airport was a short cab ride away and since the hotel is in the Financial District the location was perfect for me. That being said, I did walk the Freedom Trail in the evening and it was very convenient to pick up from the hotel. Boston is a very small big city so nothing is too far away from this hotel.
As for the room itself; the standard room was a nice size and would have easily accommodated travel with my wife and son if they were with me on the trip. The bed was very comfortable and the water in the bathroom was great. The pressure was great and the water got hot very quickly which is all I need and unexpected especially with an older building.
The restaurant in the hotel (Café Fleuri) was a bit expensive but the food was really good (try the mac n’ cheese with lobster) and the bar (Bond) had a great ambiance, especially since it’s the old Federal Reserve.
Overall this is a great hotel and I look forward to my next business stay in Boston when I’ll be staying here again.

Room Tip: I had an interior room and the view of of the inner garden and the pool, but I should have requested...
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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tlbos, General Manager at The Langham, Boston, responded to this review
6 February 2012
Dear JPDucks,
We are very please that you chose The Langham for your recent trip to Boston, and would like to thank you for your kind review. We pride ourselves on providing the best customer service possible, and we are thrilled to see that you were pleased with the service you received. It may interest you to know that once our Lobby Renovation is complete, the hotel will be fitted with a lobby lounge & champagne bar. This new area will be a place where our guests can go for relaxing drinks or light meals throughout the day. Thank you again, and we do hope you will choose The Langham, Boston on your next trip to the city!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rimouski, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Just for a Week-end Dream !!!”
5 of 5 stars Reviewed 24 January 2012

We been to Boston in a road trip, we booked the hotel 2 days in advance, thanks tripadvisor for the recommendation, we wanted an hotel on the spot so we got it !!!!! Just absolutely perfect !!!! the concierge give us his card and we had vip in a club near the hotel, we been to No 9 Park restaurant so cool !!! We walked to the downtown and we been to the several places !!

Hotel is great, the staff awesome !! the room are small but clean and great !!! Good value !

We really enjoyed Boston, and we want to go back !!!

The club : Bond, is just fantastic the staff are great and all the people we met there was just great !!!

We will go back to this hotel trust me !! we been to more than 200 hotels all around the world and this hotel is absolutely perfect !!!

The only tning, is, there is no longer nothing opened after 2h00 AM ??

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Absolutely Fantastic!”
5 of 5 stars Reviewed 18 January 2012

From the very first moment when we handed the keys to the Valet, front desk arriving to the room and the whole stay was just SO fabulous! Every single member of the staff called us by our names immediately after the check in. When we arrived to the room there was Lemonade and chocolate covered strawberries with a very sweet note welcoming us to the hotel. Unlike other hotels they were prompt to help and very sweet all the time! I could not be happier will go back for sure.

Room Tip: This was a bank turned into hotel so rooms and windows are not a typical set up but the rooms on the...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
US
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Small but clean room”
4 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

The Langham has a great location with a few minutes easy walk from South Station and many of the sites along the Freedom Trail, including Faneuil Hall and Boston Common. It is in the financial district and near the Aquarium and Children's Museum. I stayed in a very small classic room with a nice bathroom. It was right at the elevators which was noisy especially in the evening and early morning. The room was clean, with a large flat-screen TV with amble stations, mini-bar, large closet and queen bed. The bed was comfortable but the pillows were very compressible and uncomfortable. Nightly turn-down service with chocolates, robes and slippers was a nice touch as were the nice toiletries from the hotel spa. Unfortunately, there was a very strong perfume smell in the bathroom and room which caused headaches and allergies. The wireless internet ($12/day) was very slow and inconsistent making it difficult to use. The hotel has a restaurant and a nice gym, indoor pool and spa. The gym had a nice selection of cardio equipment overlooking the pool as well as a weights area.
Overall, the Langham is very nice and in a great location.

Room Tip: Rooms near the elevator and closer to the street are noisy
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Langham, Boston

  • The Langham Boston
  • Langham Hotel Boston
Address: 250 Franklin St, Boston, MA 02110
Price range (per night):* INR14,875 - 26,786

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The Langham, Boston
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