We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Eliot Hotel – reviews, photos

4.0 of 5
370 Commonwealth Ave., Boston, MA 02215
Hotel amenities
Eliot Hotel
Ranked #22 of 73 hotels in Boston
4.0 of 5 stars 285 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

285 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Back bay(4)
  • Valet parking(4)
  • Newbury street(4)
  • Good value(3)
  • Great Place(3)
Traveller rating
    143
    78
    30
    17
    17
Only show reviews for Family (58) | Couples (80) | Business (51)
Date Rating
Hartford, Connecticut
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Classic, European style Luxury and attentive service in a superb location.”
4 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

We traveled as a family (2 adults and 2 small children) and we are delighted we hit on the Eliot Hotel. It's a gem of a boutique hotel, perfectly placed in the Back Bay area. It's beautifully kitted out - our suite was perfect for our needs. I was also pleasantly surprised at how child friendly they were, as it is a couples dream... (and my husband and I are already dreaming of coming back without the kids!)
The rooms are compact, but chic and well-proportioned, the service was superb without once being ostentatious or in your face, the food was tasty and beautifully presented and overall this was a cut above anything we have stayed in recently.
That said, it is not cheap - parking, room service and any other extras come at what I would see as a high price. We loved the breakfast, as did our kids, but by US standards it is expensive, with somewhat limited options.
But the positives way outweigh the negatives - some examples: a really charming and attentive room service waiter who took time and effort with his food delivery, a beautifully made up child's crib (complete with a cute baby gift set), concierges and door staff who were so helpful with the stroller, and who tried to waive away tips when I was on my own with the toddler - I could go on.
I really do look forward to returning to the Eliot Hotel, both with my kids and without! I am also inspired to look at boutique hotels rather than chains, after experiencing their personal and charming service...
I also must complement Bookit.com., who I booked through. I messed us the original booking (forgot the children - wishful thinking) and they were so helpful in sorting it out, also everything they promised was delivered, which in the world of online reservation companies, is a rarity - they will also be seeing repeat business from this family.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CaTyLondon about Eliot Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Relax at the Eliot Hotel, Boston”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Convenient to fashionable Newbury Street, Museum of Fine Arts, Symphony Hall and many Universities & area Colleges. A great spot as most of the rooms are suite-like with separate sitting areas, wet bars and updated bathrooms. Small, intimate with opportunities for fine dining in the hotel and nearby. Walk everywhere and come back to a delightful sanctuary.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by sbelock for Boston
Ask sbelock about Eliot Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midcoast
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Very accommodating, top notch customer service.”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Had to stay for my wife's work with our newborn. The staff was very helpful and the room was clean, comfortable and had an old world charm not seen in more modern buildings. Unfortunately, Clio (great restaurant) was closed for renovations during our stay, but I lived in Boston for years and my friend who lives there now had plenty of dinner recommendations. I highly recommend this place, not only for the pleasant staff but also for its handy Back Bay location and lovely rooms.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by checkersthecat for Boston
Ask checkersthecat about Eliot Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Charming”
5 of 5 stars Reviewed 29 January 2012

Our son had an audition at Berklee College of Music. The Eliot Hotel was perfectly located and was extremely charming. The Concierge made our dinner reservations and we took advantage of an upgrade to a 2-room suite with a view of Commonwealth Avenue. We loved the hotel and recommend it if you want something other than a generic chain hotel.

Room Tip: We had a corner 2-room suite with a view of Commonwealth Avenue and Mass Ave. It was offered on th...
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Freeman55 about Eliot Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
“Excellent Hotel in a great location”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

We really enjoyed our 5 night stay at the Eliot. This is a small hotel with fantastic customer service that is responsive, helpful and friendly. Top notch customer service attitude from everyone I talked to, which is so refreshing. The decor has a luxurious feel using high quality items yet it comes together in a relaxing way. When we left this hotel, my husband and I were saying, "This is the type of hotel we would love to stay in for all our trips." Yeah, we travel a lot around Asia, Europe and U.S.

Regarding the location: we lived in Boston before so we know The Eliot offers a great location in Back Bay. We like having the T (subway) one block away, Newbury Street with tons of restaurants around the corner, Fenway close by, Hynes Convention Center 3 blocks away and the river three short blocks away.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by LiveTraveling for Boston
Ask LiveTraveling about Eliot Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Eliot Hotel also viewed

Hotel Commonwealth
5 of 5 stars 1,099 Reviews
Boston, MA
Show Prices ABS:HotelCheckRates-d258705?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Back Bay Hotel
4.5 of 5 stars 1,242 Reviews
Boston, MA
Show Prices ABS:HotelCheckRates-d321151?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Lenox Hotel
4.5 of 5 stars 1,401 Reviews
Boston, MA
Show Prices ABS:HotelCheckRates-d114134?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 73 hotels in Boston, ranked by popularity »

Been to Eliot Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Eliot Hotel

  • Eliot Hotel Boston
  • Eliot Suite Hotel
Address: 370 Commonwealth Ave., Boston, MA 02215
Price range (per night):* INR12,470 - 30,756

Owners: What's your side of the story?

If you own or manage Eliot Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Eliot Hotel
Show the lowest price for this hotel (from our partners)
Show Prices