I stayed here for a night right after New Years. I had first booked a queen room in the historic part since I was traveling alone. However, the room was very cold with cold air coming through the windows. I had a room on the front side of the hotel. All the staff were exceptional. They ended up moving me to a larger double queen room with a mountain view about midnight after an added space heater failed to make my room a more tolerable tempertaure. I liked the first room alot. I would not hesitate to stay in this type room again, although it would have to be on a warmer night when the wind wasn't so strong.:))) That added to the coolness of my first room.
The second larger room facing the mountains was huge. It had a beautiful bathroom with an original large soaking tub. It was so nice waking up in the morning with that mountain view and seeing the frost everywhere. I have booked that room, or one like it, for my birthday in the spring.
The staff every where go above and beyond. I give them all 5 stars. I enjoyed all the shops, and sitting around the fireplace is a nice touch. I love sitting anywhere actually in the main lobby. I always am reminded of how it would have been to travel here so long ago in much simpler times.
The concierge has always been extremely helpful and they have always recommended good dinner choices in the Asheville area.
A plus was room service which I used for dinner this particular night . It was delivered promptly and was excellent and still warm when brought to my room. I would definitely utilize this again.
A plus in traveling this week was that all of the Christamas decorations were still up, but ALL the crowds were long gone. And of course the rates were much cheaper.
I would recommend anyone to check out the Grove Park even if they don't intend to spend the night here. Have a drink in the bar, lounge around in the lobby, browse the many shops, utilize the concierge for some good food recommendations, or eat in any of their restaurants, and take some time to soak up the terrace view in warmer weather with a nice cocktail or coke.)). You can make yourself feel spoiled on a budget, you don't have to have alot of money to enjoy this historic place.
P.S. Take time to browse the hallway to the building on the left and read the many framed pictures and history about the hotel and it's previous guests....interesting.
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