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Holiday Inn-Asheville Biltmore West – reviews, photos

3.0 of 5
435 Smoky Park Highway, Asheville, NC 28806
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Holiday Inn-Asheville Biltmore West
Ranked #35 of 58 hotels in Asheville
3.5 of 5 stars 110 Reviews
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110 reviews from our community

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Date Rating
NC
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
29 helpful votes 29 helpful votes
“Liked It :)”
4 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

Pleasantly surprised! Large Lobby filled with seating, round the clock coffee bar, plenty of TV's, a Christmas tree, an indoor pool, big see-through fireplace,along with a restaurant and bar. Our room was similar to any other Holiday Inn. It was clean, the bedding was nice, mattresses were firm with soft pillow tops.

The pool was was not the YMCA pool, but we had a lot of fun. There was a nice built in hot tub. Surprisingly the restaurant food was good quality. Ate both dinner and breakfast there with absolutely no complaints concerning price for the quality or quantity.

The check in staff was nice, gave us water and trail mix. Stayed mid December and prices were high, but nothing like the Double Tree or others of similar standing. Going back this weekend and the price ($65 plus tax) is about half that of my previous stay, so it's a steal!!

Gets A Thumbs Up from me :)

Room Tip: Make sure you do not get a room that overlooks the indoor pool. The echo from the pool noise would b...
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A pleasant place to stay”
3 of 5 stars Reviewed 10 January 2012

We spent three nights here during the recent Christmas holidays. The hotel lobby is great. There's also a really nice pool in that lobby and we liked the fact that we couldn't smell any chlorine at all. Our room was nice, clean and mostly quiet (except for some noisy neighbors one evening that we could hear through the connecting door). Staff were friendly and very responsive to our concerns. Definitely a hotel we would stay at again and recommend.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Poor value, unclean room”
2 of 5 stars Reviewed 2 January 2012

This hotel charges top dollar for a worn, unclean room. The check in experience was great but that is where it ended. We paid 179 dollars plus tax,expecting a super nice room. The first thing we noticed was our non-smoking room reeked of smoke and other odors. A handprint was on the mirror, some unknown substance trailed down the wall, I killed a silverfish bug in the bathroom, the sheet came off as it was not very secure and found several hair on the mattress cover, the lamp shade looked like it had been in a war, the TV was made in the 1980's and had a very poor screen quality. I had nightmares of catching bed bugs all night! I cannot recommend this hotel-in serious need of remodel and deep cleaning.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“Needs updating”
3 of 5 stars Reviewed 10 December 2011

Could not get wireless internet. Old rooms and a TV that's an antique. Nice service in the lounge. Low price and that's what you get.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask HotelsPro about Holiday Inn-Asheville Biltmore West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendersonville, nc
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Better Than Expected”
4 of 5 stars Reviewed 3 December 2011

This Holiday in was very pleasant. Friendly staff, quiet room, good coffee, great bar and dining areas. Best of all is the the pool and lounge areas. Staff did not mind 24 family members taking over this area for a few nights to visit with family.

Rooms- average but comfortable. Need a little sprucing up from general wear and tear. Several places on walls that were well scarred and did not look very clean.

Overall, would most likely stay there again.

Room Tip: Avoid rooms by elevator.
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn-Asheville Biltmore West

  • Holiday Inn Asheville
  • Asheville Holiday Inn
Address: 435 Smoky Park Highway, Asheville, NC 28806
Price range (per night):* INR4,530 - 8,668

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