We stayed at this hotel for one night, Sunday 1/15/12 with our dog.
CONS- **** I initially booked this hotel online at 89.00 per night for the 1 king bed nonsmoking room. I called the number listed on their website to ask what the difference between the king executive (80.00 per night) vs the 1 king bed (89.00 per night) was and was told that "the difference was that the king executive was just a higher floor." Knowing that we had the dog, I was weary of "waiting for the elevator" every time I needed to take her out.... thus booked the 1 king bed room. Upon check in, we were placed on the 3rd floor (which in my opinion is a higher floor). Upon Checkout, I expressed my concern that I was being charged for the 1 bed king room at 89.00 vs the king executive at 80.00 and the hotel clerk stated that she had no idea what the difference was and didn't seem to care that I had a concern and shrugged her shoulders.
**** My Second issue, and larger issue, with this hotel at the current time is that we were abruptly woken up at 8:15AM on a holiday monday morning with jackhammers, drilling and EXTREMELY loud construction noise. Loud enough that we couldn't hear our TV in our room. I was unsure exactly what the noise was, so upon checking out, I asked the front desk clerk "what was that loud noise that woke everyone up this morning." She commented back "well, I wasn't on that floor or in your room so I can not be for sure what you were hearing.' In the mean time, another couple at the desk chimed in and stated "yeah, it woke us up too, straight out of bed." The clerk stated "well, they were advised not to start working before 8AM and since this is the slow time of season, we, and all the other hotels have to do our construction this time of the year. She never apologized and we certainly were not notified of this issue in advance. They could have waited to start closer to check out time or at least notified us AT CHECK IN that there was the possibility of being woken up due to construction. I was HIGHLY dissatisfied in the way this was handled and was looking forward to sleeping in since I was out of town and utilizing the 12:00 check out time.
**** There are no vending machines. You have to purchased overpriced drinks and treats from the front desk from their "convenience store" type set up. They do, however, offer a variety of things from candy bars, drinks, chips, ice cream ($3.75 for a small container).
PROS- *** This hotel was extremely dog friendly, guests with dogs everywhere. However- the 'treat jar' was practically empty and what was in there was dried up, old treats. (another side issue... when I went to ask the night desk clerk where the treat jar was, he could barely get off his cell phone, that he was playing a loud arcade type game on, to point me to the treats... very unprofessional). There are 2 small areas of grass to walk your dog and at these 2 stations there are bags to clean up their poop.
**** The biggest pro was the hot breakfast. Apparently the hotel has recently taken over the restaurant so they do not offer dinner anymore (only free soup around 5:30 pm), but the complementary hot breakfast was amazing. There were 2 types of cereal, yogurt, orange juice, apple juice, belgian waffles, cheese eggs, regular eggs, sausage, pastries, bagels, toast and hash browns with green peppers and onions mixed in. Breakfast is served 7am-10am (mon-fri) and 730-1030 (sat-sun).
**** Our room was very clean. I had concerns that it would be dirty or dog hairs everywhere since it was a pet friendly room, but I was very pleased!
**** There is a McDonalds, Bojangles, Arbys, RiteAid and Ingles grocery within 1.5 miles from the hotel.
NEUTRAL- **** The heating unit in the room is VERY loud when kicking on. We typically sleep with a box fan every night, we we're use to sleeping with a lout noise, but we ended up having to sleep with just the fan on (which made the room very cold in the morning and it was already 30 degrees outside). However, some people may like the VERY loud rumble of the heat unit turning on/off.

Stayed at this property two days after Christmas. Booked my room through Hotwire (Note on Hotwire. Didn't feel I got a really good discounted rate like I have with Priceline's name your own price. Hotwire gave property description along with a VERY broad geographical description. Hotwire also said the property was rated 4.5 stars out of 5 on tripadvisor. So I did a litlte research and felt comfortable that I had a good idea of which hotel I would get. When I booked, saw the hotel, and checked with trip advisor, it was really 4 stars. Not a huge deal, but a litte misleading on Hotwire's part)

Okay, so back to the hotel. Again, an average Holiday Inn. Room was definitely clean but a bit outdated as the hotel is on the older side. Hotel was booked so I got a first floor room and view of the parking lot. Water pressure as noted in another review could have been better. Lighting in room was dim and felt really dark. We didn't have breakfast so can't comment on that.

On a positive side, the hotel was only a 15 minute drive from downtown Asheville. The front desk agent was very nice. She recommended a taxi service to us which was great! When she said taxi I though of your standard yellow cab. However, our driver arrived in an Escalade truck. The name of the service is 6 Star Executive. David was our driver. He was professional, courteous, and very knowledgeable about the city. The price we paid was as much as we would have paid for a regular taxi but no where near the price of a regular car servicve. I know because I obtained quotes from several services prior to arriving to the hotel.

We had a one night stay and it was a very last minute trip so no major complaints. If I was staying for more than one night or special occasion, I don't think I'd choose this hotel and location, but again, no major issues.

We chose this property because it was pet friendly, but it turned out to be very comfortable, quiet and a good choice regardless of our pet needs. Very pet friendly, very clean and the bed was super comfy. We had a room on the first floor on the front overlooking the pool (which was closed since it was Dec.)The sheets were crisp and very clean. The room appeared to have been very recently remodeled, new carpet, new furniture and a flat screen TV. We had plenty of hot water and could regulate our heat. A nice setting in a quiet area, about five miles from downtown Asheville. Breakfast was very adequate, scrambled eggs, cereal, toast, what more do you really need? Coffee in the lobby at all times and Bacon Beggin' Strips for the dog at all times. Very friendly staff.

We spent one afternoon and one night here after driving from Chicago to the coast. I wanted a clean and comfortable hotel with reasonable rates and close access to dining in Asheville. With two small kids on vacation, we also wanted a nice pool. The Holiday Inn Asheville Biltmore East met all of these requirements. The hotel was very nice for the price, the breakfast very good and the staff was friendly and accommodating. Some reviews are so nit-picky about things like water-pressure or someone walking in the hallway - that comes with travel. These reviews are misleading. I have absolutely no complaints. If you want a nice place to stay with a great pool and very nice views as you drive through NC, this is a great choice. The hotel is also less than 5 minutes from the Blue Ridge Parkway, which is highly recommended as well. In my opinion, the best place to grab BBQ - Luella's - is also about 15 minutes away by car. Would recommend and stay here again without hesitation.