Arrived at room in late afternoon. Went to bed that night and pulled back bedspreads and notice potato chips and other food stuff under bed. Went to front desk and asked for floor to be vacuumed. Came back to room the next day at lunch time and room still not vacuumed, but the beds were made. When you check into a room and PAY for 2 days you expect the room to be vacuumed and cleaned. When we checked out the owner had charged us an additional $14 for the 2nd night because it was a Friday. We told her she never told us that the room would be more for the 2nd night and she said it was all hotel policies and we should have known that. We told her that she had a lot of nerve charging us $14 more for the 2nd night especially since we had to request TWICE that our room be cleaned. Never again would I ever stay there or would I recommend the hotel to anyone. The owner was very rude to us. They advertise hi-speed internet but it only works in the first 3 rooms in the row.....if you want to use your computer you need to bring it down to a table and chair in the main office. How annoying is that? We specifically asked if they had hi-speed and they said yes. This owner runs a very unreliable and untruthful hotel.
- Econo Lodge Asheville
- Asheville Econo Lodge
