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Comfort Suites Biltmore Square Mall – reviews, photos

2.5 of 5
890 Brevard Road, Asheville, NC 28806
Hotel amenities
Comfort Suites Biltmore Square Mall
Comfort Suites Biltmore Square Mall
Comfort Suites Biltmore Square Mall
Comfort Suites Biltmore Square Mall
Comfort Suites Biltmore Square Mall
Comfort Suites Biltmore Square Mall
Ranked #25 of 58 hotels in Asheville
4.0 of 5 stars 178 Reviews
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178 reviews from our community

What travellers say about this hotel
  • Very clean(4)
  • Great location(3)
  • Ridge parkway(3)
  • Double beds(3)
Traveller rating
    54
    62
    26
    15
    21
Only show reviews for Family (51) | Couples (63) | Business (20)
Date Rating
Michigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“good hotel with decent service”
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

everything was as expected. the room we stayed was quiet and nice. no fishy signs of neglect of any kind, which made it stand out from the other places we stayed.
the only quibble is that the elevator was a little slow--a single elevator servicing all five floors. other than that, it was a great two-night stay. will recommend to any one and will stay next time in town.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kailasanata about Comfort Suites Biltmore Square Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Camacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
17 January 2012
Thank you for taking the time to review us on Trip Advisor! We appreciate your business. We are glad that you enjoyed your stay with us. We understand that having one elevator can be an inconvenience & we appreciate your understanding. We hope you stay with us again in the future!
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johnson city, NY
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Three nights in Asheville”
3 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

Nothing special, very small bathroom and same breakfast hot option every morning. On the third morning we decided to just skip it. It is easy to get on the highway from hotel location. Hotel staff very friendly.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask east59 about Comfort Suites Biltmore Square Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Camacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
21 November 2011
Thank you for taking the time to provide us with your feedback. We are glad to hear that you found our location to be convenient but we do regret that you found the bathroom to be small & the breakfast variety lacking. We do have a wide variety of breakfast items but have only 4 hot options that remain the same daily (egg & cheese omelets, sausage patties, biscuits & gravy). Of course our flavored made to order waffles are popular! We will address these comments & we thank you for letting us know about your experience with us. I hope you stay with us again in the future!
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Orlando, Florida
Top Contributor
126 reviews 126 reviews
Reviews in 60 cities Reviews in 60 cities
127 helpful votes 127 helpful votes
“Decent Hotel”
3 of 5 stars Reviewed 5 November 2011

I have been staying at a few comfort suites now and this one was a little different. I am guessing it was different because its older than the ones I have stayed in recently. They had no flat screens and the room was a little smaller than what I am used to. All in all the location was good. It was right next to the mall and walking distance to a few restaurants. The staff was really nice and the room was clean but dated like I stated earlier.(Nice views of the mountains from the 5th floor)
I think they need to get this hotel up to date. It is still worth staying here though if you are in the area. It serves the purpose.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Camacho, Guest Relations Manager at Comfort Suites Biltmore Square Mall, responded to this review
15 November 2011
Thank you for your review! Good news.....Flat Screen TVs coming in December 2011! We are excited for this update. We value our guest’s input and making your stay comfortable is our goal. We completed a multi-million dollar renovation in May 2008 & installed brand new carpeting, wallpaper, furniture & bedding. We try diligently to provide our guests with clean, comfortable accommodations at a great value and price. We regret that you found the room to be outdated. Please accept our apologies. We hope you come back to visit us next time you are in Asheville! We will have the new Flat Screen TVs installed by the end of December!Have a Happy Thanksgiving!
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Hallsville, Missouri
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
88 helpful votes 88 helpful votes
“Great location”
4 of 5 stars Reviewed 28 October 2011
2
people found this review helpful

Driving through the Great Smokey Mountains, we stopped here for the night. Charles, who checked us in gave us directions to local restaurants and lounges that we might like. The hotel was bright and clean and a welcome respite from the road.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kawaller about Comfort Suites Biltmore Square Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Camacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
15 November 2011
We are delighted to hear that you enjoyed your stay at the Comfort Suites Biltmore! We hope you enjoyed the gorgeous foliage our beautiful area has to offer! Thank you for choosing Comfort Suites Biltmore! We hope you stay with us again soon!
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santa cruz ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pet friendly and clean”
3 of 5 stars Reviewed 24 October 2011

this is a good choice not Spectacular and dog rooms are very limited like only first floor
no views, kinda strange being isolated..

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask marji831 about Comfort Suites Biltmore Square Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Camacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
15 November 2011
Thank you for taking the time to provide us with your feedback! We are a pet-friendly hotel and we do limit pets to the first floor for the convenience of the pet owners & to be able to offer our guests with allergies a room that has not had a pet in it. We do make exceptions as needed. We love to see our furry friends! Thank you again for your review!
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Additional Information about Comfort Suites Biltmore Square Mall

  • Comfort Suites Asheville
  • Asheville Comfort Suites
Address: 890 Brevard Road, Asheville, NC 28806
Price range (per night):* INR6,487 - 10,848

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